April 25, 2018 (New Orleans) – Windsor Court Hotel recently named Ralph Mahana, a 12-year veteran of the luxury property, as general manager, effective April 28. He replaces David Teich, who after serving as GM for 10 years, is returning to South Carolina to be closer to family.
Mahana has worked for the past two years as the hotel’s assistant general manager, where he was responsible for all hotel operations and functionality. Prior to 2016, his tenure comprised a variety of departmental leadership roles, including director of rooms, operations, front desk, guest services and the hotel’s premiere food and beverage outlets.
“Although it’s only 34 years old, this hotel is rich in history – not only for the amazing art collection and the tenured staff, but also because of the incredible guests – from Princess Anne and Bill Clinton to Oprah and Justin Timberlake – who have passed through here,” Mahana said.
An alumnus of Tulane University and Isidore Newman School, Mahana is a New Orleans native with well-established ties to the Windsor Court: his family had a standing reservation in The Grill Room almost every Friday night during his youth.
“Windsor Court is one of the premier hotels in the world, and it’s in my favorite city in the world. I grew up in this hotel and working here allows me to give back to the city of New Orleans.”
Mahana isn’t the only new appointment at the hotel this year. In February, Jason Granger was promoted from within and named as director of public dining. Granger began his career at the hotel in 2009 as a server assistant in The Grill Room and has since been promoted multiple times. Garland Hill, previously a manager at the New Orleans-based Pêche Seafood Grill and Marcello’s Restaurant & Wine Bar, was named as an outlet manager.
In March, Seth Falvo, an industry veteran with past stints at local eateries Grand Isle Restaurant and Boucherie, was hired as bar supervisor for the hotel’s newly opened Waterman Poolside Bar. Weldon Dubroc, who started as a server in The Grill Room, was promoted from outlet manager to banquet manager, and Jeffrey Martin, an experienced leader in environmental services within the hospitality and health care sectors, was hired as the director of housekeeping.
