SAN DIEGO, Calif. (Dec. 9, 2020) — Southern California’s only Relais & Châteaux property, Rancho Valencia Resort & Spa, has announced Laura McIver as the new general manager. A leader in the hospitality industry with over 30 years of experience, McIver will be leading the award-winning resort and spa which spans 45 sprawling acres with wide open spaces, lush gardens and olive and citrus groves.
“We are pleased to welcome Laura McIver to the Rancho Valencia family,” said Jeff Jacobs, co-owner of Rancho Valencia. “Her vast knowledge and expertise in the hospitality space will inspire our team as we continue to elevate our guest experience in a new era of travel.”
Prior to joining Rancho Valencia, McIver served as general manager at Shutters on the Beach in Santa Monica. Throughout her career, McIver has provided exceptional leadership in guest services, food and beverage, and hotel operations while improving top and bottom line revenues. Key roles she has held include vice president and general manager at Miraval Resort and Spa in Tucson, AZ, opening general manager at Belmond El Encanto in Santa Barbara, general manager at Canary Hotel in Santa Barbara, and resident manager at Hotel Casa Del Mar in Santa Monica.
As Rancho Valencia’s general manager, McIver is responsible for overseeing the day-to-day management of the resort’s operations team and upholding the highest standards of guest service at the acclaimed resort.
