Rosewood Hotel Group is pleased to announce the promotion of Caroline MacDonald from vice president of global sales & marketing to group vice president of sales, distribution and business performance. In this role, Caroline will be responsible for leading the global sales, revenue management and partnership marketing teams across the group’s distinct brands including Rosewood Hotels & Resorts®, New World Hotels & Resorts® and KHOS™.
In her four-year tenure with Rosewood Hotel Group, Caroline has played an important role in the company’s successful expansion and growth, driving performance and elevating the identity of the brand. Most notably, Caroline’s sales leadership has proved essential to the commercial success of ten hotel openings across the globe, where she provided strategic oversight and spearheaded the development of superlative sales, marketing, revenue and distribution teams to ensure the properties were quickly established as market leaders.
“Caroline has time and time again proven herself to be an invaluable member of the Rosewood team, with a strong sense of determination and drive that has been essential in increasing the group’s global recognition and reputation,” said Sonia Cheng, chief executive officer of Rosewood Hotel Group. “We are thrilled to reward Caroline for her many accomplishments and look forward to the group’s continued success and growth under Caroline’s leadership.”
Boasting nearly 30 years of experience in the luxury hospitality industry, Caroline originally joined Rosewood Hotel Group in 2016 as vice president of sales and marketing, Americas and Europe. She was promoted to vice president of global sales and marketing in 2019. Prior to joining Rosewood, Caroline spent fifteen years with Auberge Resorts & Hotels, initially as senior vice president of sales and marketing before assuming the position of chief marketing officer. Having entered into hospitality at the DoubleTree in Monterey, California in 1990, Caroline’s experience in the industry also includes roles with Pinehurst Company and Carefree Resorts.
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Caroline holds a Master of Business Administration from Pepperdine University, The George L. Graziadio School of Business and Management, and a Bachelor’s degree from University of Maryland, along with an Associate’s degree from Community College of the Air Force. Throughout her career, Caroline has been recognized by a number of high-profile industry awards programs, including “The HSMAI Top 25: Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization” and “Los Angeles’ Women of Influence” by American City Business Journals and Bizwomen. In her free time, Caroline serves as a Milken Scholars Program Mentor, an educational institute that honors and supports exceptional young men and women based on their academic performance, community service, leadership activities and ability to overcome obstacles. She is also on the Board of Chrysalis, a non-profit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals.
