PLAYA DEL CARMEN, MEXICO (October 21, 2016) – Royal Hideaway Playacar is pleased to announce the appointment of Angela Garcia Carrasco as resort General Manager, and Claudia Pacheco as Director of Sales and Marketing. Ms. Garcia-Carrasco and Ms. Pacheco will lead the property through a renovation as well as re-organization of the hotel to become the flagship property of the new Royal Hideaway Luxury Hotels & Resorts brand under the Barceló Hotel Group.
Ms. Garcia-Carrasco brings 22 years of international hospitality experience to her role leading the hotel, with over 11 years in the function of general manager. She has held positions with many of the world’s leading hotel brands, including Hilton, InterContinental Hotels, NH Hotels and others. She joins Royal Hideaway Playacar after holding management positions at top hotels and resorts across Europe. Her expertise also includes advanced hospitality management, protocol and diplomacy studies at top-notch institutions including Cornell University, the International School of Protocol & Diplomacy and many others.
“Royal Hideaway Playacar has a continued dedication to excellence in service, and an esteemed reputation within the luxury hospitality market,” said Ms. Garcia-Carrasco. “Having witnessed the hotel’s strong history as a pioneer in the luxury all-inclusive resort category, I am incredibly excited to be a part of the hotel’s next chapter and continued growth with Barceló Hotel Group.”
As Director of Sales and Marketing for Royal Hideaway Playacar, Claudia Pacheco arrives after achieving success in numerous positions within the industry, most recently at Starwood Resorts Mexico, where she held the position of Director of US Leisure Sales. Prior to that, Ms. Pacheco notably served as the Director of Sales & Marketing at Mahekal Beach Resort and in a leisure sales capacity with Fairmont Mayakoba. Her career has included a specialization in group sales, corporate marketing, tour & travel management and promotions. In her new position, Ms. Pacheco will lead day-to-day operations of the Sales & Marketing team, focusing on implementing sales and marketing strategies targeted toward both new and existing markets.
Of the appointment, Ms. Garcia said, “Claudia has in-depth knowledge of Playa del Carmen and the Riviera Maya region, along with an illustrious record of success and a background specializing in luxury hospitality. She is the perfect selection to lead the sales and marketing team at Royal Hideaway Playacar, and we are thrilled to welcome her to our team.”
