CHARLOTTE, N.C., May 23, 2017 — The Holiday Inn Charlotte University Place, located just north of Center City and right on I-85, is pleased to announce the promotion of Sam Lucas to General Manager of the Property, effective immediately.
The beautifully renovated Holiday Inn Charlotte University Place exceeds far beyond traditional southern hospitality. The hotel staff is devoted to guests and strives to make each stay a memorable experience. The property is certain that Sam will succeed in his new position and has what it takes to bring the hotel to the next level.
Sam began his career in hospitality during college, where he obtained an internship with the Walt Disney World College Program. During his internship, Sam studied Disney’s culture and worked full time at Disney’s Yacht and Beach Resort, where he learned the importance of going above and beyond for every guest. After completing his internship, Sam earned a degree in Hospitality and Tourism Management from Chippewa Valley Technical College.
Following graduation, Sam worked at a select service hotel near the University of North Carolina at Charlotte as General Manager for over 10 years, where he learned about the area and continued focusing on delivering five-star service to every guest.
Sam then moved on to work at the Holiday Inn Charlotte Center City, where he was tasked with raising the bar for guest services. He proved extremely successful in this as it was reflected in the hotel’s guest satisfaction scores. Shortly thereafter Sam transitioned over to Holiday Inn Charlotte University Place, where he flourished in his position of Director of Rooms, which led to his promotion to General Manager of the property.
“I am very excited for the opportunity at Holiday Inn University Place,” said Sam. “It is a beautiful property in a great area. Here we will work as a team to offer the best accommodations and services in the industry.”
The hotel’s management company, GF Management, is committed to the Holiday Inn Brand Promise of providing business and family-friendly hotel accommodations and services at an excellent value. GF is pleased to welcome Sam to his new position.
“Sam joined the Holiday Inn Charlotte University Place team as Director of Rooms and was instrumental in his position,” said Vineet Nayyar, Senior Vice President of Operations at GF Management. “Due to his success, Sam has been promoted to General Manager of the property. I believe his devotion to guest service and his knowledge of the area will ensure success for both the hotel and Sam.”
The Holiday Inn Charlotte University Place offers modern conveniences accompanied with Southern hospitality to ensure every stay is perfect. Business travelers and vacationers alike can make themselves at home, relax and unwind in inviting rooms with comfortable beds and crisp white linens.
To learn more about The Holiday Inn Charlotte University Place and new General Manager Sam Lucas, please contact Deborah Slivensky, Director of Sales at the property, at (704) 319-5190 or deborah.slivensky@hicharlotteup.com.
