Providence, R.I. (November 4, 2016) – Pamela Baldwin has been named the new general manager of the recently refurbished Hilton Garden Inn Providence. In her role as general manager, Baldwin will oversee complete hotel operations. Baldwin takes the lead at the hotel which recently went through a nine month total property renovation and rebrand. The Hilton Garden Inn Providence – the city’s only waterfront hotel – owned and managed by TPG Hotels & Resorts.
As general manager, Baldwin will be responsible for leading the hotel’s team of managers and associates while supervising all aspects of the hotel, including the front office, housekeeping, kitchen, restaurant, event planning, banquets and maintenance. She will also oversee procurement, training and hiring, and will work closely with the sales and marketing teams to develop revenue generating tactics through a tailored sales approach in alignment with the Hilton Garden Inn brand.
“We are fortunate to have Pamela lead the new Hilton Garden Inn property. She is a seasoned hospitality professional and has served in various leadership roles at several area hotels,” said Kimberly Greene, regional vice president of operations for TPG Hotels and Resorts. “Pamela is a well-known and respected individual with a proven track record of success in marketing, sales and management. Her ability to leverage relationships and identify growth opportunities will further enhance our property and strenghten our Hilton Garden Inn team.”
A resident of Bristol, Rhode Island, Baldwin joins the Hilton Garden Inn Providence after seven years at the Providence Biltmore serving as the Director of Sales & Marketing. She was responsible for strategic direction and management of group, catering and business sales coupled with forecasting and comprehensive marketing initiatives.
Pamela is an active board member of the Providence Tourism Council. She previously served on the board of the Providence Warwick Convention & Visitor’s Bureau and the board of trustees for FirstWorks Rhode Island. Baldwin is a graduate of Boston School of Fashion Design.
Greene added, “Our location encourages adventure with access to water recreation and connectivity to the the nearby bikepath coupled with the walkability of our great city which offers the opportunity for exploration. We invite guests to embark on a journey through our renovated property and see what Pamela and our entire Hilton Garden Inn Providence team have to offer at the city’s only waterfront hotel."
The Hilton Garden Inn Providence at 220 India Street is a hotel located on the Providence waterfront. Many of the guest rooms have harbor views as do meeting and event spaces. The recently renovated property was rebranded over the summer and has become a favorite of business and leisure travelers alike for its convenient location adjacent to Interstate 95 and access to business and academia in Providence’s thriving downtown.
