BALTIMORE, MD – May 11, 2021 – Hyatt Regency Baltimore Inner Harbor, the first branded full-service hotel in Baltimore City’s Inner Harbor, proudly welcomes Tracey Pool as the new general manager.
Pool has worked within Hyatt Regency since the start of her career and brings 35 years of hospitality experience to her new role. Most recently, she served as general manager at Hyatt Regency Boston Harbor. Prior to that, Pool was the general manager at the Hyatt Regency Dulles and Hyatt Centric The Pike Long Beach. Pool has held positions in the rooms division for Hyatt Regency Denver, Hyatt Regency Century Plaza in Los Angeles, Hyatt Centric Arlington and Hyatt Regency Baltimore, where she was Rooms Director from 2005-2007. Her first position with Hyatt was as the PBX operator overseeing the telephone switch system at Hyatt Regency Bethesda.
“I am excited to return to my home state and to the Hyatt family here in Baltimore,” said Pool. “I look forward to fostering relationships with businesses throughout the Inner Harbor and working to revitalize the community after the hard economic hit of Covid-19.”
Pool studied Hospitality and Psychology at Howard University. She serves as a board member with Maryland Hotel Lodging Association (MHLA) and Visit Baltimore and served as a board member with the Massachusetts Lodging Association. She is also a certified tutor with Literacy Volunteers & Advocates in DC.
