Travel Outlook will Provide the Ultimate Call Booking Experience for Curator Member Hotel Guests
SANTA FE, New Mexico – May, 4 2021 – Travel Outlook Premium Hotel Call Center announced today that it has been selected as the preferred provider of reservation and guest service calls for Curator Hotel & Resort Collection’s (“Curator”) growing roster of member hotels. Through this partnership, Curator hotels can leverage Travel Outlook’s high-performing call booking services while also reducing their costs during this highly competitive period for the hospitality industry.
“We are honored to have been chosen by Curator to be its preferred call center partner,” said John Smallwood, President of Travel Outlook. “Our goals are simple: to be as transparent as possible for our clients, to generate as much revenue as possible for them, and to provide the best service for their valued guests. Clearly, our goals are closely aligned with Curator’s, and we look forward to a long and mutually fruitful relationship with Curator.”
Since its November 2020 launch, Curator has set out to be the first-of-its-kind champion for indie lifestyle hotels. Curator offers a competitive alternative for independent hotels looking to optimize their bottom line with its owner-centric platform, providing them with best-in-class operating agreements, services, and technology while allowing them to retain their identity and what makes them unique.
“Curator’s portfolio of hotels is diverse and unique, and each member property’s needs are different,” said Jennifer Barnwell, President of Curator. “Travel Outlook has demonstrated that they are a partner who can tailor their high-quality services to a variety of property types and outsourced voice channel needs. In addition, Travel Outlook provides significant cost-saving benefits to our members by allowing us to combine our collective call volumes.”
Travel Outlook will play a key role in Curator’s concerted effort to help each member hotel in the Collection achieve tremendous success in the years to come.
