SalesAndCatering.com and LodgIQ™ Announce Partnership To Deliver Market-Leading AI Revenue Management for Group Sales
SalesAndCatering.com | June 18, 2024
Direct Booking Growth Tips for the Back Half of 2024
Adam and Larry Mogelonsky | March 27, 2024
Revenue Strategies
IDeaS Achieves AWS Travel and Hospitality Competency
IDeaS | May 3, 2023
MINNEAPOLIS—May 3, 2023—IDeaS, a SAS company, a leading provider of hospitality revenue management software and services, announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency. The designation recognizes that IDeaS has demonstrated deep domain expertise in core revenue management applications. Achieving the AWS Travel and Hospitality Competency differentiates IDeaS as an AWS Partner Network (APN) member that provides specialized software and consulting services designed to help hoteliers adopt and deploy revenue management projects on AWS. To receive the designation, APN members are validated ...
Groups360 and Choice Hotels International Announce Direct Booking Solution for Group Room Blocks
Groups360 | April 27, 2023
Choice Hotels properties worldwide will offer online instant booking for group guest rooms through GroupSync Marketplace Groups360 and Choice Hotels International announces today the rollout of GroupSync™ Instant Booking across Choice’s global portfolio in 2023. Soon meeting and event organizers can shop and book online group guest rooms at Choice Hotel properties within GroupSync Marketplace. GroupSync’s direct integration with Choice Hotels will offer real-time best available group rates and inventory to thousands of Choice properties. Planners of small or simple meetings can book these events in real-time, with guaranteed rates a...
Grand America Hotels and Resorts Runs Lean Using IDeaS’ Optix for G3 RMS, Built on AWS
IDeaS | April 26, 2023
Grand America Hotels & Resorts is a private, family-owned organization operating eight hotels and resorts in the western United States. Each property is unique, with the company’s portfolio including large convention hotels and ski resorts—from midscale to luxury—located in city centers and across the roadside of the adventurous American West. The organization operates a lean revenue management structure for all properties from one central location. As post-Covid travel demand returned, it was critical for the central revenue management team to quickly spot trends and react to changes in each unique market. But the team did not h...
Coast Hotels Selects Shiji’s Online Reputation Management Solution to Drive Guest Satisfaction Across North America
Shiji Group | April 19, 2023
Shiji ReviewPro has been implemented across 24 Coast Hotels in North America to improve guests' experiences and further enhance Coast Hotel's reputation. ATLANTA, Georgia, April 19, 2023 – Shiji Group, a leading hospitality technology partner, announced today that it has installed its online reputation management platform Shiji ReviewPro across 16 Coast Hotels properties and 8 restaurants in North America. Coast Hotels is a leading Canadian hotel brand with properties across British Columbia, Alberta, Saskatchewan, Yukon, Alaska, Washington State, California, and Hawaii. With the addition of Shiji ReviewPro, Coast Hotels will have the ...
AutoCamp Selects IDeaS G3 RMS to Increase Efficiency and Scalability Through the Power of Automation
IDeaS | April 12, 2023
Revenue management to streamline operations and position Autocamp for rapid growth MINNEAPOLIS—April. 12, 2023—IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today that Santa Barbara-based outdoor boutique lodging company AutoCamp will use G3 Revenue Management System (RMS) across all properties in its two-brand portfolio, which includes AutoCamp and Field Station, to generate automated pricing decisions and provide actionable insights. Looking to remove tedious, manual steps from the revenue management process, AutoCamp turned to an automated RMS because it is...
Loyalty Programs Should Help Soften Impact of Any Economic Downturn on Hotel Sector
CBRE Hotels | April 11, 2023
A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn. Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel. Loyalty members can help drive occupancy during off-peak periods or weaker economic conditions. Loyalty members redeemed a record number of points in 2022 that were earned and saved during the pandemic. Publicly available loyalty program metrics of five major U.S. hotel brands suggest that it may take may take more points than in the...
RezRecover Celebrates Record-Setting Year With Over $78M in Recovered Bookings for Hotels, 200+ New Implementations, and 143 New Properties
RezRecover by CartStack | April 11, 2023
MINNEAPOLIS, MIN – CartStack, the leading eCommerce technology behind RezRecover, has much more to celebrate than the new year. The company recently announced a landmark year of record-setting reservations recovered, new hotel clients, technology advancements, and key strategic partnerships. Founded in 2013, CartStack developed RezRecover, the first-to-market, enterprise-grade solution to solve this costly $10B booking abandonment problem for hotel operators, resorts, and multi-property groups. The company attributes its trajectory of success to its game-changing reservation recovery solution that is seamless to implement and deliv...
America’s Executives: Face-to-Face Meetings Grow Revenue
U.S. Travel Association | March 29, 2023
Face-to-face meetings and business travel creates measurable benefits for companies and organizations—from increased revenue to lasting and effective professional relationships. This is the message the U.S. travel industry—and meetings professionals around the world—will share March 30 on Global Meetings Industry Day (GMID), the annual international day of advocacy showcasing the value business meetings, trade shows, incentive travel, exhibitions, conferences and conventions bring to people, businesses and the economy. “Business leaders know the most persuasive communication doesn’t happen through a screen—it happens when ...
IDeaS Launches Automated Configuration Feature for G3 RMS
IDeaS | March 29, 2023
Innovation decreases time to value and ensures confidence in data configuration when implementing G3 RMS. MINNEAPOLIS—March 29, 2023—IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today the launch of Automated Configuration for its G3 revenue management system (RMS), decreasing the initial configuration of G3 from weeks to as little as one day, depending on client needs and requirements. By leveraging data science, IDeaS delivers a feature to help its clients realize returns on their technology investment almost immediately. Clients will save time by reducing ...
Oxford Collection Partners With IDeaS to Increase Efficiency and Competitiveness
IDeaS | March 15, 2023
IDeaS G3 RMS selected for its automated central management and detailed forecasting capabilities MINNEAPOLIS—March 15, 2023 — IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today that Oregon-based Oxford Collection chose to adopt G3 Revenue Management System (RMS) across all its 17 U.S. hotels to deliver precise pricing and forecasting, manage operational resources more economically, and increase market share. Given its goals to increase efficiency, expand operations, and remain nimble in the face of competition from larger brands, Oxford Collection needed a mo...
Charging Four Figures in 13 Critical Steps
Adam and Larry Mogelonsky | March 8, 2023
By Adam Mogelonsky, Larry Mogelonsky There’s something special about crossing the threshold of $1,000 per night. With inflation roaring through the world, many properties – luxury, upscale or otherwise – are approaching this event horizon. But with it comes a profound psychological shift in guest expectations. Unless, say, yielding from $859 per night to $959 per night, this particular move involves customers seeing an extra digit in the price tag – the perception of the increase is disproportionally greater. This same principle is why retailers charge $9.95 instead of a flat $10.00; it appears cheaper. In the back of every gues...
It’s Time to Re-Evaluate Hotel Performance Metrics, Says HVS
HVS | March 7, 2023
07 March 2023, London: Hotel operators need to learn to manage the entire building they operate and start thinking of performance in terms of the total revenue or profit per available square metre, giving a more accurate assessment of the property’s success. This is the conclusion of a new report from global hotel consultancy HVS, which considers the limitations of various hotel performance indices used in the hotel sector as a benchmark for hotel investment, for property valuations and for analysing operating success. The most widely used performance index is Rooms Revenue per Available Room [RevPAR] which, HVS says, can be a usef...
IDeaS Names Michael McCartan to Lead Growth Across Europe, Middle East, and Africa
IDeaS | March 6, 2023
McCartan joins global revenue management leader to accelerate the company’s growth, deepen hotel industry partnerships, and further expand IDeaS’ reach across the EMEA region MINNEAPOLIS—March 6, 2023—IDeaS Revenue Solutions, the world’s leading provider of automated revenue management software and services, announced today that Michael McCartan has joined the company as area vice president for Europe, the Middle East and Africa (EMEA) effective March 2, 2023. McCartan will drive the company’s growth and expansion in one of the hotel industry’s most strategic regions. McCartan spent more than 20 years as a dynamic pricing ...
Knowland Expands Presence in the Middle East
Knowland | February 28, 2023
Rapid regional growth and demand from major global chains spur expansion of leading business intelligence provider into Doha, Qatar ARLINGTON, Va. — Feb. 28, 2023 — Today, Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced its expansion in the Middle East to include Doha, the capital of Qatar. Knowland’s extension into the Middle East will continue throughout 2023 to accommodate the demand and competition facing new hoteliers. The Middle East is one of the fastest-growing hospitality markets in the world. This has created several challenges including steep compe...
IDeaS Success Leads to Significant Investment in the Client-First Experience
David Warman | February 23, 2023
By David Warman What do you get when you bring together passion, commitment, and a deep understanding of technology? You get a best-in-class client experience that ensures client success, supports aggressive growth goals, and sets the organization apart from competitors. After 30-plus years of designing, developing, and innovating the industry’s leading revenue management system, IDeaS has grown because of its dedication to client success. The past several years – even through a crippling pandemic – have resulted in extraordinary growth in client installations and support. To ensure our customers continue to receive exceptional cu...
The New Era of Group Sales – 5 Ways Group Sales Changed for Good
Daniel Melnyk | February 21, 2023
By Daniel Melnyk While hospitality brands are well accustomed to seasonal peaks and declines in demand, the prolonged stand-still brought on by the COVID-19 pandemic was a rude – if not entirely devastating – awakening. Around the world, citizens canceled trips, tightened their social bubbles, brought their work home for the foreseeable future, and, most importantly, became accustomed to a socially-distanced way of living. At the same time, airport terminals resembled a post-apocalyptic movie set – desolate and quiet. Hotels remained uncharacteristically empty, roads emptied of their usual rush hour traffic, concert venues locked the...
The Real Reasons for Book Now Pay Later in 2023
Adam and Larry Mogelonsky | February 15, 2023
Yet one more burgeoning technology to consider that many major retail shopping channels have already adopted, we ask whether or not Book Now Pay Later (BNPL) is right for your hotel. Specifically, are your current payment rails an obstacle – that is, a point of friction – to some guests who, for one reason or another, don’t want to pay the full reservation amount upfront? Second to that, can the embrace of BNPL be used to incentivize direct bookings? Rest assured, this wouldn’t represent an experimental enhancement to your website booking engine (WBE). We have Expedia partnering with Affirm while many airlines and cruises have sign...
Loews Hotels & Co Realizes Highest Catering Revenues in Company History With IDeaS
IDeaS | February 15, 2023
Loews Hotels is an American luxury hospitality company that owns or operates 26 hotels in major city centers and resort destinations across the United States and Canada. Approximately 20 percent of revenue comes from meetings and events, and reporting on its function space metrics was becoming cumbersome due to the volume of data processing. As an industry innovator, Loews Hotels & Co knew they would need to find a better way to evaluate group business, including the value and revenue of the guest rooms, meeting space, and ancillary revenues, which are crucial to optimizing meeting space and increasing profitability. Automating Func...
Adjusting for Inflation: Should You Raise Your Hotel Room Rates?
David Millili | February 1, 2023
By David Millili If you’ve scanned through the top news stories of the last few months, you’re likely well acquainted with the post-pandemic elephant in the room: record-high inflation. As expected, the collective (and prolonged) halt of global economies, the subsequent critical supply chain disruptions, and the ongoing war in Ukraine has placed significant pressure on the economic outlook. With inflation staying low over the last ten years (1.88% on average), the current rise (8% annual average in 2022) has begun to make ripples across industries, and hospitality is no exception. The latest set of inflation data, which the Bureau...
IDeaS Names Winner of Fabian Specht Revenue Optimisation Professional of the Year at HSMAI Europe
IDeaS | January 26, 2023
Preferred Hotels & Resorts’ Raimund Notz recognised for exceptional revenue management strategy and inspirational leadership at London event LONDON— Jan. 26, 2023 — IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced Raimund Notz from Preferred Hotels & Resorts as the winner of the prestigious Fabian Specht Revenue Optimization Professional of the Year at the recent Hospitality Sales and Marketing Association International (HSMAI) Europe Awards in London. The award is named in memory of IDeaS’ EMEA-area vice president Fabian Specht who passed away unexpe...
A Hotel Guide for Avoiding OTA Panic and Rate Parity Games
Vikram Singh | January 24, 2023
By Vikram Singh OTAs are a fact of life in our industry. But there are so many negative feelings about them, constantly being stoked by hotel media, that it becomes difficult for hotels to form calm, cohesive OTA and rate-setting strategies. OTA-bashing articles surface every few months, no matter what cycle the travel business is in. These articles usually involve screenshots of OTA rates being lower than the hotel’s direct rates, leading to complete disgust and a ton of hate reading. Other times, these feelings of fear and loathing towards OTAs are triggered at conferences by speakers going for some cheap applause. I would like t...
IDeaS Scores in Two Categories of the Hotel Tech Awards
IDeaS | January 18, 2023
Company secures Top 10 Global Hotelier’s Choice Award and Best Place to Work MINNEAPOLIS—Jan. 18, 2023—IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today it ranked in the Top 10 Global Hotelier’s Choice and Best Places to Work awards in the annual HotelTechAwards. Dr. Ravi Mehrotra, co-founder, president, and chief scientist, IDeaS, said: “IDeaS’ global teams are committed to ensuring the complete satisfaction of our clients. From the first engagement through the lifecycle of our relationship, our mission is to demonstrate our relentless focus on client succe...
Marriott International Announces Instant Booking Solution for Meetings and Events With Groups360
Groups360 | January 18, 2023
Marriott International now offers online instant booking for group guest rooms and meeting space through GroupSync Marketplace at properties in the U.S. & Canada Marriott International and Groups360 today announced the launch of Instant Booking for Marriott’s portfolio of hotels in the United States and Canada. Marriott International is the first brand to have a direct integration with Groups360 to offer the “Instant Book” functionality for both guest rooms and meeting space at scale on GroupSync Marketplace, providing planners with a streamlined booking process at the click of a button. As the meetings and events landscape be...
Knowland Closes Recovery Data Reporting as Monthly Meeting Volume Exceeds 2019 for Second Month in a Row With December Reaching 103.1 Percent of Pre-P
Knowland | January 11, 2023
Data insights leader established as the preeminent source of analytics and insights for meetings and events with unmatched recovery reporting for more than two years ARLINGTON, Va. — January 11, 2023 — Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, released its final U.S. monthly meetings and events data benchmarked against 2019, reporting December 2022 achieved 103.1 percent of December 2019 volume, exceeding monthly pre-pandemic levels for the second month in a row. Knowland began tracking and releasing monthly group recovery data in October 2020 to inform the in...
