Hoteliers Must Adapt to Change and Innovate, Hears Webinar

HVS | December 6, 2021

London – December 6, 2021 – The pandemic has prompted faster change and the hotel sector must be part of that, according to speakers at the 14th hotel webinar, held this week [1st December], organised by consultancy HVS, legal expert Bird & Bird, publishing group EP Business in Hospitality and restructuring advisory firm AlixPartners. Citing innovations such as smart rooms, digital reception, and keyless entry Oliver Freestone, a director at AlixPartners identified the time people spend online and the role of smart phones as being the biggest catalysts for change. He said: “Users spend four times the time on their phones...