AAA Adds Inspected Clean Enhancement to Its Diamond Hotel Inspections

AAA | June 16, 2021

ORLANDO, Fla. — June 16, 2021 — In the wake of the COVID-19 pandemic, hotels have adapted their cleaning procedures and housekeeping standards, and the AAA Diamond Program is evolving to meet the changing expectations of today’s travelers. In fact, according to AAA research, 76% of consumers surveyed would be disappointed if a third-party inspection did not evaluate whether high-touch areas in a hotel are sanitized. As a result, AAA is enhancing its housekeeping evaluation to include objective, scientific validation of the cleanliness of common surfaces throughout hotels. Hotels that meet AAA’s standards for cleanliness, condition and...