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Why Prioritize Attribute-Based Shopping in 2024

Adam and Larry Mogelonsky | April 3, 2024

By Adam Mogelonsky, Larry Mogelonsky Exploring the significance of attribute-based selling (ABS) for 2024 requires a nuanced understanding, particularly in light of pivotal events shaping the hospitality landscape. Consider the landmark moment in early December 2020: the much-anticipated Airbnb IPO, which saw the home-sharing platform soar to a staggering $100+ billion market capitalization on its opening day. This valuation surpasses that of industry giants like Booking Holdings and major hotel brands combined, underscoring Airbnb's dominance and offering key insights into evolving traveler behaviors. While some may dismiss Airbnb's st...

Industry Leaders Share Thoughts on the Future of Attribute-Based Shopping in Reaction to Stayntouch-NYU Tisch Center of Hospitality Report

Stayntouch | August 10, 2022

Experts reinforce study’s conclusion that hotel guest booking desires are evolving to encompass more control over the hotel experience BETHESDA, Md. — Aug. 10, 2022 — The hotel booking experience may never be the same. According to the 2022 report “U.S.Traveler Sentiments on Attribute-Based Shopping (ABS),” released by Stayntouch in partnership with the NYU Tisch Center of Hospitality, 85 percent of travelers feel some level of uncertainty that their guestroom will contain all the features and attributes that are most important to them. In a world of continued uncertainty, from rising inflation to airline cancellations, travel...

Stayntouch and the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality US Traveler Sentiment Report Indicates: Hotels’ Tr

Stayntouch | June 28, 2022

Leader in guest-centric technology and NYU SPS Jonathan M. Tisch Center of Hospitality unveil results of proprietary report of Attribute-Based Shopping at HITEC 2022 [Orlando, Fla. | Tuesday, June 28] Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute-based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction,— critical ...

Think ABS to Grow Revenues for the Long-Term

Larry and Adam Mogelonsky | June 23, 2021

By Larry and Adam Mogelonsky No, this isn’t a car pun that implies you should put the brakes on operations or capex. By ABS, we’re referring to attribute-based selling or, more specifically for hotels, the ability to sell guestrooms on more than just their room categories by allowing customers to search for specific in-room features or even by offering upsell opportunities. Some of these to consider are: Adjoining rooms or configurable spaces for cribs or remote work Technological enhancements and IoT integrations Connected rooms with shared common areas Key amenities like a jacuzzi, terrace or private pools Unique ...

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