ahlei
Hotel Industry Launches Training Course to Advance Safe Stay Guidelines
AHLA | July 6, 2020
WASHINGTON (July 6, 2020) – To further expand the hotel industry’s Safe Stay initiative, the American Hotel & Lodging Association (AHLA) today announced COVID-19 Precautions for Hotels, an online course developed in partnership with the American Hotel & Lodging Educational Institute (AHLEI) and created to help hotels train their staffs on the enhanced safety and cleanliness guidelines. The new training course was created in consultation with the AHLA’s Safe Stay Advisory Council and represents a united industry approach around the Safe Stay guidelines endorsed by all major U.S. hotel brands, hospitality associations in 50 sta...
HFTP Purchases Rights to the Uniform System of Accounts for the Lodging Industry (USALI)
HFTP | October 26, 2018
Hospitality Financial and Technology Professionals (HFTP®) has purchased the copyright to the Uniform System of Accounts for the Lodging Industry (USALI), a resource the association has been connected to since its origins. Widely used internationally, the primary purpose of the USALI is to offer operating statements formatted to provide hotel owners, managers and other interested parties with operational information pertinent to the lodging industry. The USALI was first published in 1926 and is currently in its 11th edition. The copyright was previously owned by the Hotel Association of New York City. The resource is published by th...
ServSafe Workplace Debuts With Sexual Harassment Prevention Training Suite
the American Hotel & Lodging Educational Institute (AHLEI) | September 13, 2018
Chicago, Illinois, September 13, 2018—The National Restaurant Association, parent organization of the American Hotel & Lodging Educational Institute (AHLEI), today announced the launch of an online training suite focused on Sexual Harassment Prevention, the first programs in its new ServSafe Workplace training line. Sexual Harassment Prevention in the Restaurant Industry and Sexual Harassment Prevention in the Hospitality Industry are interactive, digital training programs that address sexual harassment and the harmful impact it has on individuals and businesses. There are employee and manager versions for each program. Develo...
IBC Partners with AHLEI to Bring Certification Programs to Its Independent Hotel Members
the American Hotel & Lodging Educational Institute (AHLEI) | February 20, 2018
Certification improves a property's profitability, guest satisfaction, and employee retention and it makes that property stand out as a preferred choice for travelers Phoenix (February 20, 2018) – Studies show that education and training leads to higher employee retention and guest satisfaction. As such, IBC Hospitality Technologies has partnered with the American Hotel & Lodging Educational Institute (the long-time training and education arm of the American Hotel & Lodging Assn.) to provide IBC members with hospitality industry certification resources. As an IBC member, independent hoteliers can purchase online study mate...
New Edition of Planning and Control for Food and Beverage Operations Textbook Reflects Industry Trends, Technology Updates
the American Hotel & Lodging Educational Institute (AHLEI) | January 25, 2018
Orlando, Florida, January 2018—The ninth edition of Planning and Control for Food and Beverage Operations is now available from the American Hotel & Lodging Educational Institute (AHLEI). Written by Jack D. Ninemeier, Ph.D., this essential management textbook introduces readers to the control processes used to reduce costs and increase efficiency in food and beverage operations in restaurants and hotels. The book explores how planning and control functions can help operations work smarter, compete for greater market share, and provide value to guests. New to the ninth edition is a chapter feature called "Advice from a Mentor,"...
New Guest Service Gold® Tourism Teaches Service Delivery Skills for Destinations
the American Hotel & Lodging Educational Institute (AHLEI) | January 11, 2018
Orlando, Florida, January 2018—The American Hotel & Lodging Educational Institute (AHLEI) has launched a new tourism-focused version of its bestselling Guest Service Gold® training and certification program designed to arm all hospitality and tourism employees with the skills they need to deliver high-caliber service to every guest, every time. In a digital world where 9 out of 10 travelers think reading online reviews is important, and 70% of travelers who use review sites look at up to 20 reviews in the planning stages of their trips, it is essential that tourism businesses deliver experiences that lead to positive revie...
AHLEI Announces Partnership with Work4Stars; Will Offer Training Focused on Morocco’s Vision 2020 Goals
the American Hotel & Lodging Educational Institute (AHLEI) | October 26, 2017
October 2017—Work4Stars, an executive search and recruitment company focused on the hospitality, tourism, and events sectors, has partnered with the American Hotel & Lodging Educational Institute (AHLEI) to offer hospitality training and professional certification to current hospitality professionals and those seeking a career in hospitality and tourism. Work4Stars is AHLEI's first global partner in Morocco and north Africa. Tourism is the second-largest job creator in the kingdom of Morocco, which has set a goal of becoming one of the world's top 20 tourist destinations by 2020. The program, known as Vision 2020, has already ...
Hoteliers, Hospitality Educators Pursue Professional Certification in Philippines
the American Hotel & Lodging Educational Institute (AHLEI) | August 30, 2017
Orlando, Florida, August 2017—Professional certification continues to be a priority for hospitality professionals and educators in the Philippines, supported by Asia World Hospitality, an international partner of the American Hotel & Lodging Educational Institute (AHLEI). During a session held July 21-24 at Seda Hotel Nuvali, 11 general managers from the Ayala Hotel & Resorts Corporation and Hotel Benilde (the hotel of De La Salle—Benilde College) passed the Certified Hotel Administrator (CHA®) exam, the largest group of hoteliers in the Philippines to earn the certification on their first attempt. The following ...
