ahmed mahmoud
Behind the Scenes: Crafting Unforgettable Hotel Guest Experiences
Ahmed Mahmoud | August 19, 2024
By Ahmed Mahmoud The heart of any successful hotel lies in its operations team. These unsung heroes work tirelessly to ensure that every guest's stay is seamless, comfortable, and memorable. The hotel operations team is dedicated to creating seamless and enjoyable experiences for every guest. By meticulously managing all aspects of the hotel, starting from check-in to check-out, the team strive to exceed expectations, focus on guest satisfaction, attention to detail, and efficient operations ensures a memorable stay for all guest. While creating a memorable hotel guest experience involves a delicate balance of comfort, service, personali...
The Impact of Technology Trends on Transforming the Hospitality Industry
Ahmed Mahmoud | July 24, 2024
By Ahmed Mahmoud Digital transformation and the leverage of technology play an important role in today’s hospitality industry, especially in the post-pandemic era. Facing the challenges of labor shortage, the rising cost of operation, and the changes in consumer needs and behaviors, hospitality businesses need to pivot their services and products with the latest technology in order to keep their competitive edge. Every year, new technology emerges and dies. hotels either adopt them and thrive, or are left behind by their competitors, but technology doesn’t stop for anyone. Just like the hotel industry. In 2024, the hotel industry...
How To Get Revenue Management Right for 2024
Ahmed Mahmoud | March 11, 2024
By Ahmed Mahmoud The hotel industry is an ever-changing landscape, like many other industries, it has been unpredictable over the past few years, especially in regards to revenue management with unprecedented growth and innovation. From advanced reservation systems to personalized guest experiences, technological advancements have played a crucial role in shaping the way hotels, resorts, restaurant and others provide their services to customers. As we approach the year 2024, it is time to look ahead and explore How to Get Revenue Management Right for 2024 with the top trends set to further transform this dynamic industry, where the sec...
The Impact of ChatGPT on Hospitality Industry
Ahmed Mahmoud | February 9, 2023
By Ahmed Mahmoud AI technology was first introduced and presented at the Dartmouth conference in 1956. At that time, hotel businesses had not yet realized the importance of AI technology in hotel business and operations due to its lack of versatility and simple underdevelopment. Chat GPT is a newly launched AI chatbot that was launched in November 2022 and attracted one million users soon after its launch. Since then, it has taken the world by storm with its remarkable use. Chat GPT It stands for "Chat Generative Pre-Trained Transformer." Chat GPT has been making headlines since the day it was launched due to the tasks that it is cap...
How to Get Revenue Management Right for 2023
Ahmed Mahmoud | December 20, 2022
By Ahmed Mahmoud Recently hospitality industry has encountered the Russia-Ukraine conflict with no end in sight along with the sanctions imposed on Russia. The political and economic implications of the conflict have just started to manifest themselves and it may take us a long time to realize the actual damage cost of the conflict. It has, nonetheless, led to an increase in global oil prices and led to a disruption (shortage) in global food production and supply chains. It will lead to an increase in flight prices and the cost of travel and will delay demand recovery. The above means the global hotel industry will continue to navigate ...
What Google “Helpful Content Update” Mean for Your Hotel Revenue Management Strategy?
Ahmed Mahmoud | September 19, 2022
By Ahmed Mahmoud About one month ago and on 18 August 2022, Google announced on their blog a new update in their indexing policy. It’s called Helpful Content, and it significantly changes how Google bots look at websites, blog posts, and other texts that you publish. So, what’s new? In general Google Search is always working to better connect people to helpful information. To this end, Google is launching what they're calling the “helpful content update” that's part of a broader effort to ensure people see more original, helpful content written by people, for people, in search results. Not that long ago, many SEO speciali...
Hotel Revenue Management Best Practice, Shifting From Revenue Management to Profit Management
Ahmed Mahmoud | August 11, 2022
By Ahmed Mahmoud Good revenue management defines a property's bottom line. ... A profit management strategy determines a property's net revenue, Revenue management in hotels is a practice that has evolved significantly in its relatively short history, demonstrated great success using inventory, capacity and pricing to ‘manage’ revenue and probability, although hotel revenue management doesn’t evolve fast, strategies aimed at improving it develop in tandem with modern business and technological trends. What is the Revenue and Profit Management Role? Revenue management revolves around measurement of what customers from different ...
What Hospitality Statistics Mean to Your Hotel Business?
Ahmed Mahmoud | January 31, 2022
By Ahmed Mahmoud The hotel industry is subdivision of the hospitality industry that specializes in providing customers with lodging services. There are a variety of hotel types that typically can be categorized by size, function, service, and cost. Levels of service can usually be split into three options: limited-service, mid-range service, and full-service. However, some consumers may be more familiar with the star rating system, with one being the lowest rating and five being the highest. When it comes to function some of the categories include business, casino, spa, extended stay, bed & breakfast, and more. In recent years, more an...
