ai-powered voice bot
Annette The Virtual Hotel Agent Offers a 100% Accurate Understanding of Guest Needs Through Its New Feature, Precise Guest Insight
Travel Outlook Premium Hotel Call Center | March 24, 2022
Hotel managers constantly strive to anticipate their guest’s needs and concerns as they work to make their hotels more accommodating and inviting. This task was just made easier by the introduction of a new tool provided by Annette™, The Virtual Hotel Agent™. Annette is an advanced AI-powered voice bot that can answer up to 60% of the calls now being handled by front desk staff, simultaneously improving hotel profitability while providing enhanced guest service. Annette represents a creative and effective way for hotels to address post-pandemic staffing challenges, and to reduce fixed payroll expense. Annette’s new tool is c...
A Warm Reception From the Hospitality Industry for Annette, the Virtual Hotel Agent
Travel Outlook | February 24, 2022
SANTA FE, NEW MEXICO (February 24, 2022): Travel Outlook Premium Hotel Call Center® continues its introduction of Annette TM, the hotel industry’s first AI-powered voice assistant. The difference between Annette and other voice bots such as Siri or Alexa lies in her power to more accurately understand the question being asked by a hotel guest. Annette has been programmed with a new model of Natural Language Understanding software based on human conversations, resulting in a powerful new way for her to understand what guests are requesting, and for her to provide the correct answer. “We are encouraged by the reception Annette ha...
Travel Outlook Introduces Annette, The Virtual Hotel Agent, Providing Instant Guest Service While Reducing Fixed Labor Expense
Travel Outlook Premium Hotel Call Center | January 13, 2022
SANTA FE, NEW MEXICO (January 13, 2022): Travel Outlook Premium Hotel Call Center (“Travel Outlook®”) announces the launch of the hotel industry’s first AI-powered voice bot, purpose-built to reduce fixed labor costs with a distinct human touch: AnnetteTM, The Virtual Hotel AgentTM. Annette can help hotels immediately address staffing issues and reduce fixed labor expense. Personalized in a human voice the hotel chooses, Annette can answer most of the calls now being handled by the front desk. To estimate the labor cost savings Annette can achieve, Travel Outlook has created a Annette Savings Tool on its website. Annette has ...
