ai technology
Travel Outlook the Premier Hotel Call Center™ and OTA Savings by x-quic™ Announce a Strategic Partnership to Maximize Hotelier Profitability
Travel Outlook, the premier hotel call center™ | March 5, 2024
Santa Fe, New Mexico, March 5, 2024 — Travel Outlook, the premier hotel call center™ is pleased to announce a strategic partnership with OTA Savings by x·quic™, the leading provider of AI-powered online travel agent (OTA) reconciliation. This collaboration marks a significant milestone in the hospitality industry, enabling hotels to streamline their processes, lower their costs and improve profitability. "We are excited to partner with OTA Savings by x·quic™ to bring innovative solutions to hotels," said John Smallwood, President of Travel Outlook. "By effectively converting our clients’ reservations calls to revenue, we off...
Decoding AI Governance: Insights from Personal Experimentation to Policy Making
Mark Munger | December 11, 2023
By Mark Munger AI is making headlines with breakthroughs that are met with awe, skepticism, or indifference. The headlines herald new advancements that depending on the author’s viewpoint, are either transcending, existential, or in some cases just ho-hum. These advancements are revolutionizing capabilities, propelling both personal ambitions and corporate objectives. For forward-thinking business leaders, AI integration is non-negotiable. Consumers are reaching new productivity peaks as government policymakers contemplate regulations. The trajectory of AI is steep and inclusive, promising benefits across the spectrum. AI will continue t...
The Potential of GPT Models for the Travel Industry
Rudy Daniello | July 21, 2023
By Rudy Daniello It can be difficult to get a firm overview of what GPT (Generative Pre-trained Transformer) models might mean for the future of the travel industry – or, indeed, humanity. While many commentators have an opinion, there are comparatively few experts in the field able to offer definitive insight. I do not pretend to be one of them, but by being a fierce and “greedy” observer of what is happening in the tech field and in the travel industry, I can see all the potential but also the current limits of the tool. What we know so far. Today there are already some key points that can be stated with some certainty. F...
Generative AI Startups Attract Investment as Technology Gains Traction Across Industries, Says GlobalData
GlobalData | March 22, 2023
In recent years, generative artificial intelligence (AI) has emerged as a game-changing technology with immense potential across various industries. Subsequently, generative AI startups are rapidly gaining traction, and venture capital investors are keen to capitalize on their potential, observes GlobalData, a leading data, and analytics company. Pranjali Mujumdar, Disruptive Tech Analyst at GlobalData, comments: “The emergence of ChatGPT served as a pivotal moment for the technology industry, signaling the need for increased innovation and prompting many prominent leaders to expedite the development of their tools. Major tech companies ...
The Impact of ChatGPT on Hospitality Industry
Ahmed Mahmoud | February 9, 2023
By Ahmed Mahmoud AI technology was first introduced and presented at the Dartmouth conference in 1956. At that time, hotel businesses had not yet realized the importance of AI technology in hotel business and operations due to its lack of versatility and simple underdevelopment. Chat GPT is a newly launched AI chatbot that was launched in November 2022 and attracted one million users soon after its launch. Since then, it has taken the world by storm with its remarkable use. Chat GPT It stands for "Chat Generative Pre-Trained Transformer." Chat GPT has been making headlines since the day it was launched due to the tasks that it is cap...
What Customers Want and Expect While Traveling in 2023
John Smallwood, President of Travel Outlook | February 1, 2023
How the hospitality industry is shifting from touch-heavy to touch-free. By John Smallwood, President of Travel Outlook February 2023 There’s no doubt about it, travel has returned and is stronger than ever in 2023. Despite things returning to normal in many ways, the landscape of travel and the hospitality industry has hit an inflection point. Thanks to technological advancements in the last half-decade, and the push for a contactless solution in the last few years, the hospitality industry has shifted from touch heavy to touch-free. In an ever-changing industry, it’s time for hoteliers to embrace change, technological advance...
GCommerce Launches Metadesk to Empower Hoteliers to Take Control of Their Metasearch Channels
GCommerce | July 14, 2022
Park City, Utah, July 14, 2022 -Officials of GCommerce, a leading, hospitality digital marketing agency, today announced the launch of a new metasearch platform, Metadesk. Metadesk is a software-driven experience designed to address known pain points and frustrations experienced by hoteliers regarding the management of their metasearch channels while leveraging GCommerce’s world-class media management and optimization skills. “Metasearch is quickly being categorized as a revenue management tool, and Metadesk is here to challenge that notion,” said Lindley Cotton, president & partner, GCommerce. “Metasearch advertising shou...
Lodging Interactive’s RFPAssist Generates SMERF Event Leads to Hotels
Lodging Interactive and Commingle:Engage | April 21, 2021
Lodging Interactive, a full-service digital marketing, social media engagement, and reputation management agency exclusively serving the hospitality industry, today announced that, RFPAssist, its lead generation service now delivers SMERF (Social, Military, Educational, Religious and Fraternal) event sales leads to hotel sales teams. Originally developed to capture wedding sales leads, the service has now been enhanced to capture opportunities in other SMERF markets. “Our RFPAssist event lead generation service has proven to be extremely effective in driving wedding and catering leads to our hotel clients, generating on average 50+ new w...
