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Be Aware of AI Biases in Hiring

Linchi Kwok  | September 25, 2024

Using computer programs to screen job candidates’ resumes is not a new HR practice among big corporates. AI accelerates the automation process for all companies in the selection process. More companies are using AI to evaluate job candidates’ performance in their initial interviews, such as word choice and cognitive abilities, in addition to screening their resumes. AI speeds up the hiring process AI can help companies speed up the hiring process because they usually receive hundreds or even thousands of job applications for a vacancy. It becomes unrealistic for companies to solely rely on “human eyes” to screen all resumes or perfo...

Unlocking AI in Hospitality SMEs: Q&A With Ian Millar

Beatrice Venturini | April 11, 2024

By Beatrice Venturini Amidst the current discussions about AI's transformative potential, there's a common industry misconception that it primarily benefits large-scale hotels and enterprises, leaving smaller and medium-sized firms behind in the dark ages. To shed light on the nuanced reality, we sat down with EHL’s Ian Millar, Senior Lecturer in Hospitality Technology, to discuss how AI is not just a tool for hospitality giants but can also be a game-changer for SME hotels and firms with an innovative mindset. How is the hospitality industry gearing up to AI? PwC are describing the advent of AI as the “$15.7 trillion game changer...

ChatGPT, Generative AI, and the Future of Business Travel

GBTA | April 21, 2023

Since early 2023, ChatGPT has dominated the conversation in technology. Many have described this new AI tool as a “seismic shift” and “the biggest thing since the Internet.” To demonstrate the capability of ChatGPT, most of this article was generated by ChatGPT. All sections that were AI generated are noted as such. Is the AI-generated content perfectly composed, detail-rich, and ultra-nuanced? No. Is it simple to understand and surprisingly accurate? Absolutely. There’s no doubt that generative AI tools such as ChatGPT will have significant impacts on how business gets done, how we communicate, and even society at large. ...

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