alice app
Nordic Choice Hotels Eliminates Siloed Systems While Improving Hotel Operations and Enabling SMS Communication Between Their Guests and Hotel Staff
ALICE | September 5, 2018
Nordic Choice Hotels, one of the largest hotel groups in Scandinavia with 190 properties, has selected ALICE to standardize their hotel operations and guest engagement across their diverse brand portfolio. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Last year, ALICE acquired concierge software provider GoConcierge to augment its technology and customer service offering. The signing of Nordic Choice Hotels is ALICE's second major enterprise deal following Grupo Posadas S.A.B. de C.V., the largest hotel operato...
How Concierge Patrick Trevor Turns Dream NYC Trips into Reality for His Guests
ALICE | August 29, 2018
ALICE interviews concierge Patrick Trevor on his thoughts on technology in the hospitality industry, providing the best recommendations, and how he creates everlasting memories for guests staying at Mr. C Seaport. How did you get into the concierge profession? I started doing concierge work before I even knew what a concierge was. When I was 12, I began volunteering at the local high school and cultural center, providing different recommendations to visitors who came through. After school, I started in the service industry in restaurants, working my way up from dishwasher, to line cook, to kitchen manager. From there, I decided to make ...
ALICE Creates Eye-Opening Insights to Housekeeping Operations for Hotel Wailea
ALICE | August 15, 2018
Hotel Wailea, Hawaii's only luxury adults-only resort, has selected ALICE to enhance their internal communication and align their staff task management within the most exclusive retreat community on Maui. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Last year, ALICE acquired concierge software provider GoConcierge to augment its technology and customer service offering. Prior to implementing ALICE, Hotel Wailea used radios for communication across their 15 tropical acres and printed checklists to assign staff ...
Nordic Choice Hotels Gives ALICE Insight to Their Particular Brand of Scandinavian Innovation
ALICE | July 30, 2018
Nordic Choice Hotels, one of the largest hotel groups in Scandinavia, has pioneered innovation in multiple fields as a way to optimize service delivery across their diverse portfolio of hotel brands. With investigations into everything from space travel to food nanotechnology, it's no wonder why Nordic Choice Hotels is one of Norway's top 10 most innovative companies. In 2017, Nordic Choice Hotel adopted ALICE's hotel operations platform to help elevate their guest satisfaction and operational excellence. ALICE's Co-founder and President Alex Shashou sat down with Nordic Choice's Head of Business, Christian Lundén, to discuss...
Hotel Zetta Reveals Its Secret to the Reason Why People Come Back to Stay at Their Hotel: Hardworking Staff and ALICE
ALICE | July 25, 2018
Hotel Zetta has selected ALICE to enhance their internal communication, housekeeping operations, and guest engagement at their vibrant boutique hotel. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering. Part of the Viceroy Hotel Group's collection of "urban retreats", Hotel Zetta joins sister properties Hotel Zelos and Hotel Zeppelin on the ALICE platform, allowing consistent staff operations and g...
Increasing Hotel Operations and Guest Engagement – The Brooklyn Way
ALICE | June 27, 2018
The Williamsburg Hotel has selected ALICE to sync together their interdepartmental communication to increase operational efficiencies and employee accountability. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering. Located in New York's trendy North Brooklyn borough, The Williamsburg Hotel opened last spring and initially used excel sheets and head of department meetings to discuss their hotel oper...
Hotel Interurban Selects ALICE to Achieve Guest Satisfaction and Hotel Excellence From the Moment Doors Open
ALICE | June 25, 2018
The newly opened Hotel Interurban has selected ALICE's suite of products to streamline hotel operations and elevate the guest experience. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge software provider GoConcierge to augment its technology and customer service offering. Located a few miles from the Seattle-Tacoma International Airport in Tukwila, Washington, the adoption of ALICE's suite of hotel technology continues Hotel Interurban's focus on elevating the guest experience wi...
ALICE Extends Their Core Operations Platform Through Innovative API Integrations
ALICE | June 6, 2018
ALICE will showcase the company's industry-leading technology at HITEC 2018. Stop by Booth 2319 for a live demo. ALICE, the hospitality industry's leading operations platform, uses their Open Application Programing Interface (API) infrastructure to streamline communication between technology solutions, and to provide the hospitality industry with cutting-edge integrations. ALICE's Open API integrates directly with your hotel's app, website, property management systems (PMS), and more, to provide comprehensive solutions to better enhance staff operations and the guest experience for our hotel partners. ALICE leads the way when it comes t...
