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Knowland and Amadeus Report U.S. Group Business Delivers Seven Consecutive Quarters of Growth

KNOWLAND | August 14, 2024

Hospitality industry business segment growth normalizes over 2023, according to the Knowland and Amadeus 2Q2024 Hospitality Group and Business Performance Index  ARLINGTON, Va. — August 14, 2024 — Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus, a leading technology provider for the travel industry, today present the metrics from the companies’ Hospitality Group and Business Performance Index- the “Index”. For the second quarter of 2024, the Index shows overall health of 105.5 percent year-over-year. This is the first time the overall Index has exceeded ...

The Culinary Academy of Las Vegas and Amadeus Join Forces to Expand Hospitality Employment and Job Training

AMADEUS | August 1, 2024

The Culinary Academy of Las Vegas and Amadeus, together with the Culinary Union are pleased to announce a first-of-its-kind partnership between the Culinary Academy of Las Vegas and Amadeus to support the continued post-pandemic recovery of the hotel industry and to connect hospitality workers with good union jobs and on-the-job training. The Culinary Academy of Las Vegas will add Amadeus’ HotSOS Housekeeping software solution to its training curriculum to provide job training to youth, adults, and displaced workers. This new partnership is the result of work by researchers from five universities who study the implementation of technology ...

Amadeus Improves Sales, Meeting & Event Planning With Enhanced Delphi® Experience

Amadeus | July 25, 2024

A newly enhanced and expanded sales and catering suite of solutions will allow hotels of all sizes to maximize efficiency and profitability July 25, 2024 - Group business is top of mind for hoteliers in 2024, with new research finding that hoteliers are prioritizing ways to strengthen customer relationships, to improve outreach with new and repeat business, and to plan and execute events more effectively. Recognizing this, Amadeus has harnessed over three decades of expertise to develop an enhanced Delphi solution. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel, no matte...

Amadeus and Meeting Professionals International Unveil Six Pivotal Sales & Event Trends Shaping the Industry in 2024

Amadeus | July 16, 2024

•  Group travel is set for continued growth with worldwide group revenue up 5% through June 2024 over the same period last year. •  Providing value and personalization is crucial in today’s market, driven by the rising demand for unique experiences and an increasing focus on sustainability. July 16, 2024 - A new report from Amadeus and Meeting Professionals International (MPI) integrates global market data with insights from industry specialists to highlight six crucial trends that will shape hospitality over the coming year. The comprehensive guide, Hotel Sales Stars: The Ultimate Strategy Playbook, is designed to assist hoteliers ...

Amadeus Introduces AI-Powered Technology to Modernize Hotel Business Intelligence

Amadeus | June 24, 2024

Amadeus harnesses the power of Generative Artificial Intelligence through its partnership with Microsoft to simplify a hotelier’s ability to search and understand business intelligence data using chatbot functionality For today’s busy hoteliers, having fast and easy access to business intelligence insights to support confident, data-driven decisions is critical.  In response to this, Amadeus has unveiled plans to incorporate Gen AI into an innovative new chatbot for its business intelligence suite, debuting with Agency360+™. The Amadeus Advisor chatbot powered by Azure OpenAI Service builds on the strategic partnership between the tw...

Amadeus Elevates Hotel Operational Standards With Launch of New HotSOS Housekeeping

Amadeus | May 21, 2024

Innovations to the service optimization solution enable hotels to heighten operational excellence while prioritizing profitability    May 21, 2024 – In an era defined by heightened guest expectations and evolving market dynamics, hotels face a dual challenge of delivering unparalleled service while ensuring sustainable profitability. As a global leader in hospitality technology, Amadeus is responding to the needs of hoteliers with the new HotSOS Housekeeping. The cutting-edge operations and housekeeping software intelligently leverage automation to drive the productivity needed to succeed in today’s competitive landscape. Build...

Hoteliers Prioritize Personalization as They Significantly Increase Investment, Finds New Amadeus Research

Amadeus | May 16, 2024

New study reveals sector plans to increase investment in technology by 16% in the coming twelve months Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue The new report, Travel Technology Investment Trends 2024, published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in five planning to invest over 20% more than they did last year. The findings are the result of a survey of global senior hospitality leaders representing a div...

U.S. Group Business Delivers Higher Q1 Performance Year-Over-Year According to Hospitality Group and Business Performance Index by Knowland and Amadeu

KNOWLAND | April 23, 2024

Larger events and other business segment improvements promote stability ARLINGTON, Va. — April 23, 2024 — Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus, a leading technology provider for the travel industry, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). Beginning with the first quarter of 2024, the Index now focuses on year-over-year (YOY) performance. This first report shows the group health index is 102.3 percent YOY and six of the top 25 U.S. markets have achieved 110 percent compared ...

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