amazon alexa
Viceroy Hotels & Resorts Goes ‘All In’ With Volara
Viceroy Hotels & Resorts | December 19, 2019
Viceroy L’Ermitage Beverly Hills adds Volara-powered Amazon Alexa voice assistants to every guest room as part of Viceroy Hotels & Resorts’ rollout of the powerful voice-based guest engagement solution New York — December 19, 2019 — With voice technology disrupting hotel guest engagement and redefining how services are requested, Viceroy Hotels & Resorts is expanding its relationship with Volara to power in-room smart speakers and enable automated voice services at its luxury boutique hotels. Viceroy L’Ermitage Beverly Hills is the third property in the brand’s portfolio to add Amazon Alexa devices powered by Volara in...
Volara Adds Accuracy Engine to Better Interpret Hotel Guest Requests of Alexa
Volara | October 16, 2018
Patent-pending technology provides a translation layer between what Alexa hears and the request shared with the hotel New York — October 16, 2018 — Volara – the voice hub for the hotel industry – has developed a patent-pending technology that will help Amazon's Alexa excel in the complex hotel environment. As hotel guests bring their own colloquialisms, accents, and verbally convey their intents to hotels in a myriad of ways, Volara's new Accuracy Engine enables Alexa to satisfy their commands appropriately and with greater precision. Volara's Accuracy Engine leverages robust data sets, contextual awareness, AI ...
Consumers Want Amazon to Be a Travel Booking Site – What Can Hotels Learn?
Steffan Berelowitz | August 27, 2018
By Steffan Berelowitz Amazon dominates the world of e-commerce. Could it do the same in online travel bookings? Consumers would happily use the platform to book their travel plans if given the chance, according to a recent survey by flight travel intelligence company OAG. OAG surveyed 2,164 U.S. travelers to find out which platforms and methods they would be comfortable booking travel through. Amazon was the clear winner, with 44% of respondents saying they would consider using the e-commerce giant to book travel if it offered the service. This result is particularly impressive considering that the second most favored option was Faceboo...
How is the Hotel Industry Using AI to Provide an Awesome User Experience?
Mitul Makadia | January 29, 2018
by Mitul Makadia In the 21st century, industries that remain adamant about integrating new technological revolutions are most likely to regress in their course of development. Businesses across the globe have realized how important it is to include contemporary digital technology to drive constant growth and revenue. The last decade has seen incredible innovations and breakthroughs in the landscape of digital solutions. One of such compelling technologies is called Artificial Intelligence (AI). Often misconceived as a replacement for human power, the concept of AI as a technological aid is much larger, wider and pervasive. It has create...
Say Hello to Intelity’s New ‘Voice Request’
Intelity | December 14, 2017
Amazon's Alexa enhances the guest experience by giving guests immediate access to room controls, hotel services, restaurant information and more. [Orlando, Fla. – December 14, 2017] — Intelity is unveiling yet another tool designed to enhance guest experiences. Intelity Voice Request is a product that leverages Amazon's Alexa to give guests immediate access to room controls, hotel services, restaurant information and more. The hands-free device, powered by the cloud-based digital assistant, enables guests to speak to their room with voice-activated commands. "Voice Request acts as a personal butler for each guest," s...
