amenities
Hilton and Be My Eyes Launch Industry-First Partnership to Enhance the Hilton Stay for Guests Who Are Blind or Low Vision
Hilton | October 15, 2024
McLEAN, Va. – For many, checking into a hotel can mean the beginning of an exciting adventure, a relaxing getaway or important moments in life. For guests who are blind or have low vision, exploring the unfamiliar surroundings of a hotel could pose unique and specific challenges that have the potential to impact their stay. Hilton, a global leader in hospitality, announced today an industry-first, exclusive partnership with Be My Eyes to ensure guests who are blind or have low vision can experience a more accessible, seamless and welcoming stay. Together with Be My Eyes, Hilton is making available AI-powered assistance and dedicated H...
Why Prioritize Attribute-Based Shopping in 2024
Adam and Larry Mogelonsky | April 3, 2024
By Adam Mogelonsky, Larry Mogelonsky Exploring the significance of attribute-based selling (ABS) for 2024 requires a nuanced understanding, particularly in light of pivotal events shaping the hospitality landscape. Consider the landmark moment in early December 2020: the much-anticipated Airbnb IPO, which saw the home-sharing platform soar to a staggering $100+ billion market capitalization on its opening day. This valuation surpasses that of industry giants like Booking Holdings and major hotel brands combined, underscoring Airbnb's dominance and offering key insights into evolving traveler behaviors. While some may dismiss Airbnb's st...
Man-Made Lagoons Gain Popularity
Stephen Szczygiel | March 6, 2024
By Stephen Szczygiel, CHIA INTRODUCTION Man-made swimming lagoons, not to be confused with pools or waterparks, have emerged as a new and innovative way to enjoy recreational water activities. These large (over one acre of water surface) and uniquely designed aquatic venues present new opportunities within the residential, resort, and attractions industries. Over the past several years, H&LA has seen the emergence of swimming lagoons in many facets of leisure development from large-scale resort settings to residential developments. The rise in popularity of these man-made lagoons lies in their ability to create waterfront and bea...
Ruling Against Google Chromecast Has Major Implications for Hotel Industry
Mark Munger | November 8, 2023
By Mark Munger With my work in the hospitality industry, I have designed and implemented a variety of in-room technology. One piece of this technology is the guest’s ability to “cast” the video from a local device to the TV in their room. Chromecast is the most popular method for casting and a court ruling earlier this year raised concerns about the legality of using Chromecast. A July 2023 court ruling found Google's Chromecast devices infringe patents held by Touchstream Technologies, a New York based company. While few took notice, this could have wide-ranging impacts on the hospitality sector. Google filed an appeal in Septemb...
Placing Wellness and Sustainability as Core Hotel Values With the Fairmont Mayakoba
Adam and Larry Mogelonsky | October 11, 2023
By Adam and Larry Mogelonsky Spread across a sprawling 45-acre ocean-facing campus with 401 rooms and suites, the five-diamond, AAA Fairmont Mayakoba has long been on our bucket list of resorts worth visiting. Just outside of Playa del Carmen in the heart of the remarkably popular sun destination that is the Mayan Riviera (especially for Canadian snowbirds like the two of us), the Fairmont Mayakoba property intrigued us because of its diverse array of amenities, its sustainable luxury approach within the broader Mexican hospitality industry and its core focus on authentic wellness experiences. But it wasn’t until we caught wind of the...
InnSpire and Bodhi Partner to Provide Hoteliers With Powerful Guestroom Entertainment Features and Controls
InnSpire | August 9, 2023
New technology partnership integrates InnSpire’s industry-leading IPTV guestroom entertainment controls with Bodhi’s advanced room control platform. Stockholm & Washington DC – August 9, 2023 – InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, today announced a strategic partnership with Bodhi, a cloud-based, fully integrated, property-wide building management platform purpose-built for hotel guest rooms and amenity spaces. The new partnership integrates InnSpire’s industry-leading guestroom IPTV...
Best Western Plus Hotel Stellar Deploys GuestCast to Cater to Modern Guest Demands for Instantly Personalized In-Room Entertainment
Hotel Internet Services, Inc. | August 1, 2023
Sophisticated Sydney-based property ensures that each guest can effortlessly access streamed content aligned with their unique interests on guestroom TVs. SYDNEY— August 1, 2023 — GuestCast, an award-winning content streaming solution purpose-built for the needs of hotels, together with regional supplier and internet services provider, Liveport, have announced the successful implementation of the platform at Best Western Plus Hotel Stellar. Situated in the heart of Sydney and offering the ultimate home-away-from-home experience with its 36 studio guestrooms featuring fully equipped kitchenettes, Best Western Plus Hotel Stellar with Gue...
Diet Water, Melted Ice Cream, Blowfish Among Top 10 Most Unusual Room Service Requests, Hotels.com Reports
Hotels.com | June 7, 2023
Study also reveals hotels are expanding in-room offerings to include private concerts and $300 ice cream sundaes DALLAS, June 7, 2023 -- Today Hotels.com® reveals its inaugural Room Service Report which finds that demand for the popular amenity is on the rise according to 45% of U.S. hotels1. The report surveyed hotel partners around the world to reveal what's "in" when dining in from the trendiest to the most eccentric orders, as well as hotels with over-the-top room service options like a $1600 burger and a $300 ice cream sundae. Top findings from the study include: The weird side of room service • Hotels revealed their mo...
