Why Asia Leads the Race in Smart Hotel Technology

Real Views | August 7, 2018

By Serene Lim Robots butlers, keyless entry and virtual reality-enhanced room bookings: Hotel guests are increasingly being greeted by these once futuristic tech features around the world. But hotels in Asia have been upping the ante, with a younger hospitality industry – and many guests in their 20s and 30s – quickly taking to new innovations. In Japan, for instance, self-parking slippers and furniture are able to return to their designated spots after use. A blockchain reward system introduced by Malaysian hospitality firm Hatten Group allows members to collect tokens in exchange for hotel packages and stays. Meanwhile, An...