How Hotels Can Cater to Guest Preferences Through Self-Service Technologies

Austen Asadorian | July 14, 2022

By Austen Asadorian Contactless services have become a part of everyday life over the past two years and, as travel begins to surge again, they are continuing to pick up steam in the hospitality world. So much so that, according to a recent study, 73% of travelers want to use their mobile device to manage their hotel experience. Hotel guests now increasingly expect their experience to include contactless solutions that can uplevel their experience. By taking advantage of on-premises reservation capabilities from QR codes to the aggregation of guest data, hotel operators can successfully cater to the new guest of 2022. Streamlined Onl...