authenticity
What Is New in 2023?
Robert A. Rauch, CHA | February 23, 2023
By Robert A. Rauch, CHA We are seeing a shift from sitting at home to experiencing the world. Some travelers came out in 2021, others in 2022, and everyone is finally getting out in 2023! The world was closed, now it’s completely open with the exception of China. Pent-up demand still exists today in the leisure segment and groups and business travelers will continue to increase their travel from 2022 to 2023. This will occur even if there is a recession as companies cannot grow if they do not meet. Corporate balance sheets are in good shape and while the headwinds of a slowing economy could impact some travel, 2023 will be a good, soli...
Five Ways Tech Builds the Next Stage of Local Authenticity for Hotel
Larry and Adam Mogelonsky | July 21, 2021
By Larry and Adam Mogelonsky Coming out of the pandemic, guest demands have irreversibly changed. They don’t want cookie-cutter rooms; they want experiences. This harks back to the push over the previous decade to make our properties more ‘locally authentic’. Now, with lean teams and skeleton crews, the only way to effectively meet this demand is through technology. For the post-pandemic travel landscape, local authenticity means more than just a cursory immersion in the arts, culture and heritage of one’s locale. It also equals peace of mind because, in light of the residual anxiety over COVID-19, guests need to feel as though ...
2019: The Year of Connectivity
Chamberlin Public Relations | January 10, 2019
If there's one buzzword for the hospitality industry this year, it's "connectivity." Hoteliers are helping travelers feel more connected than ever to their destination, from food and beverage programming to design to the brand itself. Here are three ways hoteliers can give their guests a truly special and authentic experience in the coming year, and beyond. Fresh & Beautiful F&B Hotel restaurant and bars have long since evolved from the bland watering holes of yore. Today, they are gathering spots for the whole community, where guests can meet one another and locals alike, forging new friendships and memories. Programming in t...
