Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?

Guestware | June 5, 2017

By Michael Benjamin, Co-founder and Owner, Guestware This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. That's right,old school paper logs are still widely used to maintain millions of dollars in physical assets, and to service another important asset - the guest! Most larger, full- service hotels use software to automate these processes, but the cost and complexity has been too much for many select service and smaller hotels. Until now. This is all changing rapidly as advancements in technology make this category ripe for adoption in the select service hotel market....