Want to Win in Future Competitions? Invest in Data-Driven Decisions Now

Linchi Kwok | December 23, 2021

By Linchi Kwok   Speaking of the permanent changes in the hospitality industry, many people will probably agree that demands for “bleisure”/“work-from-anywhere” travel and contactless self-service will continue to grow in the near future. Not everyone, however, realizes that data-driven decisions will become a key driver for growth in the industry, which has already affected how we do business now.   Automatic service enables businesses to capture more operational and consumer data for business decisions One advantage of using automatic service comes from its ability to spontaneously capture and store real-time operat...