automation platform
In the Fast Lane: The Top 8 Reasons Hospitality Is Marching Fast Toward Automation in 2024
Joe Vargas | January 24, 2024
By Joe Vargas 2024 marks the shift to automation as hotels, venues, and restaurants march fast toward new technologies to transform guest experiences and reduce costs. From mobile apps and self-service kiosks to AI-powered platforms, automation is becoming ubiquitous across hotels, restaurants, and travel businesses. Recent surveys show that over 80% of hospitality operators are integrating automated systems to streamline operations, reduce human error, and optimize performance. This move towards automation is driven by a convergence of factors - changing consumer preferences, labor shortages, rising operational costs, and the need fo...
MDO Extends Leadership Position in Hotel Business Intelligence and Back-Office Automation With Acquisition of HelloGM
mdo | October 5, 2023
The acquisition of HelloGM further enables MDO to deliver data-driven solutions for the hospitality industry, equipping hoteliers to operate more efficiently and gain actionable insights from their data. ATLANTA, GA., OCTOBER 5, 2023 – MDO, a hotel data platform that centralizes and operationalizes critical performance and financial data for hotel companies, has bolstered its back-office automation and business intelligence capabilities with the acquisition of HelloGM. HelloGM, a centralized data analytics and automation platform, enables hotel operators to better understand property-level operating performance and automate previously...
Here Are the 5 Big Things That Keep Hotel Sales Managers Up at Night
Daniel Melnyk | March 15, 2023
By Daniel Melnyk Being part of a hotel sales team is a challenging job. Quite frankly, being a hospitality professional – regardless of your scope – is no easy job. The hospitality industry is an ever-shifting, ever-demanding industry that twists and bends according to the whim of travelers, which, as you might have guessed, can be hard to satisfy. But as challenging as it may be, the hospitality landscape offers countless opportunities for personal and professional reward; there is something to be said about working within a landscape so firmly rooted in great service, tradition, and human connection and exploration. I have spent m...
RDP Integrates With PointCentral for Seamless, Contact-Free Access to Hospitality Properties
RDP | May 24, 2021
Vail, CO. (May 24, 2021) – RDP today announced a new integration with PointCentral, a cloud-based property automation platform that hospitality businesses use to offer a premium smart home experience with contactless access. Following over 30 years of tailored service in the hospitality industry, this integration with PointCentral is RDP’s next evolution in its full suite Property Management Software solution. In response to a trying 2020 for properties, RDP has developed a full Touchless Check-In and Check-Out platform that will change the nature of guest-staff interaction on partner properties in the future. By integrating with RDP, Poi...
