avastar
Le Meridien Hotel Boosting Its Bottom Line and Personalizing Service With AVaStar
AVaStar | November 12, 2019
By self-operating its audiovisual/event technology services via the AVaStar program, this Chicago hotel is seeing an almost 40% year-over-year improvement in profitability in less than six months [Gaithersburg, Md.—November 12, 2019]— AVaStar, the hospitality industry’s first subscription support program for audiovisual/event technology services, is driving profitability for Le Meridien Chicago Oakbrook Center. The contemporary hotel, featuring approximately 4,000 square feet of event space, has taken control of its destiny and relationship with customers. A few months ago, management began looking for a solution that would increase re...
Struggling to Afford New AV Equipment in 2020? Financing Options Now Available Through AVaStar
AVaStar | October 15, 2019
Don’t wait for CapEX funds to be available to improve your audiovisual offering; Hoteliers can transition the expense of building/improving AV services from CapEx to OpEx, plus add SaaS to manage self-operating AV to generate more revenue from this investment [Gaithersburg, Md.—October 15, 2019]— AVaStar has teamed with industry funding sources to enable hoteliers to purchase or upgrade Event Technologies (ET) that meet rapidly evolving customer expectations on attractive capital or operating lease terms. Operators needing to become more profitable can now implement new, state-of-the-art equipment and automatically implement best pract...
You’ve Chosen to Self-Manage AV: Now What Happens If You Don’t Own ALL the Equipment Meeting Planners Are Asking For?
Eric Bracht | March 28, 2019
20 questions to ask when negotiating with an outside AV services provider – or there's AVaStar By Eric Bracht You've got a newly built or recently remodeled hotel, and you've made the decision to self-manage the AV services process. Bill, your hotel's banquet manager, was chosen to be responsible for the hotel's built-in and portable AV equipment. To help Bill, you've invested in AVaStar, a managed-services solution that provides step-by-step guidance to manage every aspect of the AV services process. Bill plans and details all meeting technology needs, including ensuring that portable and built in equipment is working and ready f...
Without a How-To Book for AV Services, Who is Training Hotel Staff on Sales, Set Up and Preventive Maintenance?
Eric Bracht | March 14, 2019
Providing outstanding technology services only starts with the equipment — it's people who make the meetings experience memorable; AVaStar provides courses and quick tips on basic AV and troubleshooting in a format that is easy for non-technical staff to understand and follow By Eric Bracht You've recently opened your hotel or refurbished some of your spaces and took all the necessary steps to ensure that the AV systems were installed properly and working efficiently. This is great news, but . . . who at the hotel will manage all this equipment? There are projectors, screens, flat panel displays, indoor/outdoor speakers, digital s...
There Is No How-To Book for AV Services, But There Is AVaStar
Eric Bracht | February 28, 2019
Your hotel's AV Operations Manual isn't missing – it doesn't exist. A new 'AV as a Service' platform makes managing all AV technology — built-in, portable, background music, digital signage and even outside service vendors — a breeze By Eric Bracht You're getting ready to open your hotel (or are just taking over at a property) and see that there are installed AV systems in your event spaces; there are projectors and screens and flat panel displays in various rooms and public areas. There are different sizes and types of speakers installed throughout the property, indoors and outside. There are control panels and conne...
How Hoteliers Can Be Responsible With the Owners’ AV Technology Investment
Eric Bracht | February 14, 2019
10 steps to maximizing ROI from an owners' investment in audio/visual equipment, sound systems and amplification, background music systems, lighting and dimming systems, digital signage and more By Eric Bracht It's been a decade since the hospitality industry emerged from the depths of the economic recession. It took some time, but today hoteliers are experiencing a strong U.S. economy coupled with one of the lowest unemployment rates in history. According to the Deloitte 2019 US Travel and Hospitality Outlook, "unprecedented growth, driven by a robust economy, rising global consumer purchasing power, and digital innovation, however, co...
5 Reasons to Add AV Management Software to a Hotel’s 2019 Capital Budget
AVaStar | September 20, 2018
Industry reports show that small- to mid-size hotels are placing a higher emphasis on hotel technology to meet planners' demands; Self-managing AV equipment process with AVaStar will drive revenues [Gaithersburg, Md.—Sept. 20, 2018]—Recent reports are showing that the meetings segment of hospitality is flourishing, and technology is of critical importance to event planners in venue selection. Meeting facilities with lodging – which hosted 87% of meetings 2016 according to the PwC Conference Center Report – need to put more focus on managing their built-in and portable audiovisual equipment to meet planners' expec...
Hoteliers Self-Operating Their AV Services Are ‘All Ears’ When It Comes to AVaStar by EMD
AVaStar | July 19, 2018
From brands to independents, multi-property owners to casino operators, hoteliers say they need support when trying to manage their audiovisual programs on their own [Gaithersburg, Md.—July 19, 2018]—Electro-Media Design (EMD) President Jeff Loether was "all ears" at HITEC Houston last month as he listened to hoteliers' tales of woe when self-managing their hotel's audiovisual operations. Conversations with multi-property owners and operators representing more than 30 hotels (including brands, independents and casinos) are continuing. Operators are eager to learn even more about AVaStar and how the patent-pending solution de...
