Staying Within Budget in 2024: The eProcurement Advantage

Johannes Vocke | October 12, 2023

By Johannes Vocke Hoteliers know that guest experiences drive revenue. In recent years, leading hoteliers have responded to the pressure to leverage data to deliver more personalised, streamlined stays for their guests. But while hoteliers have been busy moving towards digital customer-facing solutions, they haven’t put as much energy into back-of-house (BOH) transformation. Accenture reports that 95 percent of travel companies are only focused on digital transformation in some parts of their business, but not all of them.  Understanding guest data is a great way to drive top-line growth but to really boost the bottom line, hoteliers...