Why Employee Recognition Matters for Hotels

Ben Travis | November 8, 2018

By Ben Travis The hospitality industry is one of the most important in today's interconnected world - it creates local jobs, opens areas to new business and tourism, and makes up around 10% of global GDP. However, it can also be a high-stress industry, with irregular schedules, long hours, and a lack of appreciation. Here are some sobering statistics: Employee turnover for hotel and other hospitality organizations is almost double that of other private sector jobs. There's a strong correlation between hotel employee engagement and likelihood of guests recommending a hotel to others. Only 55% of Millennial hospitality workers...