Hotels Check-in with Customers Ever-Changing Needs

Bhupender Singh | March 28, 2018

By Bhupender Singh Bhupender Singh, CEO of Intelenet® Global Services, says the hotel sector needs to utilise innovative technologies in order to keep its head above water A decade ago, using a travel agent to book your hotel and entire vacation was not considered an antiquated process, reserved only for your grandparents. Fast forward to 2018 and the travel industry has undergone a seismic shift. There's an app for virtually every traveller's need, whether you want a luxury apartment – right now, this second - or a quaint cottage (complete with hot tub) in the back-of-beyond. Tech giants are rapidly expanding their footprint...