booking process
AHLA Statement in Support of the Hotel Fees Transparency Act
AHLA | July 31, 2023
WASHINGTON (July 31, 2023) – American Hotel & Lodging Association (AHLA) President & CEO Chip Rogers is speaking out today in support of the Hotel Fees Transparency Act, which was introduced in the U.S. Senate by Sens. Klobuchar (D-Minn.) and Moran (R-Kan.). “The Hotel Fees Transparency Act is an important bill that will create a single standard for mandatory fee display across the entire lodging ecosystem – from hotels to online travel agencies, metasearch sites, and short-term rental platforms,” said AHLA President & CEO Chip Rogers. “We know consumers shop for travel across multiple sites, and this bill is a pivot...
Industry Leaders Share Thoughts on the Future of Attribute-Based Shopping in Reaction to Stayntouch-NYU Tisch Center of Hospitality Report
Stayntouch | August 10, 2022
Experts reinforce study’s conclusion that hotel guest booking desires are evolving to encompass more control over the hotel experience BETHESDA, Md. — Aug. 10, 2022 — The hotel booking experience may never be the same. According to the 2022 report “U.S.Traveler Sentiments on Attribute-Based Shopping (ABS),” released by Stayntouch in partnership with the NYU Tisch Center of Hospitality, 85 percent of travelers feel some level of uncertainty that their guestroom will contain all the features and attributes that are most important to them. In a world of continued uncertainty, from rising inflation to airline cancellations, travel...