booking technology
The Power of Choice: Pick Your Room, Packaging, and Profitability Drive Revenue and Delight Guests
Aaron Shepherd | September 6, 2023
By Aaron Shepherd If you take a trip to your local bakery and – after a moment in line spent surveying the mouth-watering array of carefully curated treats – ask for one of the tarts at the front of the display, the cashier will most likely reply with, “Which one?”. Suppose you are a remote worker who occasionally frequents your company’s nearby office by booking a desk using a tool like SpaceIQ. In that case, you are prompted to choose your desired section and the specific desk you want. When purchasing tickets for a new, highly-anticipated release at most movie theaters, you are presented with a theater seating chart that allow...
Amadeus and Knowland Unveil Comprehensive Hospitality Group & Business Performance Index
Knowland | June 27, 2023
First-of-its-kind market monitor combines hotel and corporate booking data with meeting and events insights to deliver new benchmark of industry performance in the United States [Arlington, VA] [Portsmouth, NH] June 27, 2023 – Group business is critical to hotel recovery and for Destination Management Organizations (DMOs) and Convention & Visitor Bureaus (CVBs) looking to attract visitors. This is why Amadeus, a global leader in hospitality technology, and Knowland, a global provider of data-as-a-service insights on meetings and events for hospitality, are expanding their partnership to deliver new data insights that will allow the i...
UrVenue Launches UV Enterprise, the Hospitality Industry’s First PXMS
UrVenue | October 11, 2022
New Property Experience Management System (PXMS) combats the fractured booking journey by enabling hotel guests to book all available experiences in a unified booking cart LAS VEGAS, Nev., October 11, 2022 — UrVenue is pleased to announce the launch of UV Enterprise, the next generation of its platform to monetize and manage experience-based inventory across an entire property. Just like a property-management system (PMS) which manages an entire property’s room inventory, UV Enterprise, the hospitality industry’s first official Property Experience Management System (PXMS), is a full-stack technology platform that provides hospital...
Sojern Celebrates 15 Years Supporting Travel, Expands Platform Capabilities to Better Serve Travel Marketers
Sojern | September 21, 2022
SAN FRANCISCO – SEPTEMBER 21, 2022 – Sojern, the leading digital marketing platform built for travel, celebrates 15 years this month. Founded in 2007, Sojern has maintained an unwavering focus on travel from day one. It began by targeting travelers with advertisements on printed airline boarding passes, and evolved to encompass the rise of big data, digital marketing and programmatic advertising across new channels, mobile devices and social media—all the while prioritizing agility and an exclusive focus on travel. Sojern has learned—and persevered—through every challenge, industry shift and innovation. For example, the late 2000...
Why Hoteliers Are Turning to PMS Technology to Fill Gaps in Labor and Overall Operations
Warren Dehan | October 20, 2021
Hoteliers must find a way to retain the skilled workers who come their way; Technology designed to make employees’ lives easier is the answer — and it all starts with the PMS By Warren Dehan Hoteliers need a hand. As the ongoing labor shortage continues to limit hoteliers’ ability to operate at a high level, many of them have turned to technology to fill operational gaps. Technology’s ultimate purpose is to simplify complicated, time consuming processes or activities and present needed information quickly and accurately. Independent operators especially owe it to themselves to take stock of their technology stack and use it to sim...
Is Blockchain the True Solution to the OTA Challenge or Is It Merely a Silver Bullet Hope?
Dr Nicole Rosenkranz | October 6, 2021
By Saskia Hillmann & Nicole Rosenkranz There is the paid search, the SEOs and everything else you pay commission for. This is the landscape at the moment. So, you have as a hotel, you have a Greek salad, which is very tasty, but if you mix it, it doesn't look very constructive. No direct business - Only middlemen”. D.A. President Swiss Hotel Association & Ambassador of Swiss blockchain start-ups. How is Blockchain relevant to the industry? In the new global digital world of the fourth industrial revolution, blockchain technology has been revolutionizing many industries from banking and insurance all the way ...
Travel Industry Apps and Websites Continue to Play Catch-Up With Digital Leaders in Other Industries
J.D. Power | November 20, 2019
COSTA MESA, Calif.--November 20, 2019--When it comes to customer satisfaction, many of the travel apps and websites created by legacy hotel, airline and rental car brands are lagging those of digital native online travel agencies (OTAs) and travel industry disruptors, such as Uber, Lyft and Airbnb. But that’s not all. According to the J.D. Power 2019 U.S. Travel App Satisfaction StudySM and the J.D. Power 2019 U.S. Travel Website Satisfaction StudySM, both released today, all travel industry websites—even those operated by digital natives—score substantially lower in customer satisfaction than do high-scoring websites in other industrie...
NextPax Travel Technology Announces Record Year for Client Acquisition, Innovation, Partnerships, Integrations, Awards and New Market Expansion
NextPax, Inc. | November 12, 2019
Fastest growing global connectivity provider delivers more advanced automation and global reach to optimize bookings for hotels and vacation rentals Salt Lake City, Utah (November 12, 2019) - NextPax, the most advanced channel management technology provider for hotels, resorts and vacation rentals worldwide, marked another consecutive year of impressive milestones. With a record number of new clients, integrations, awards, product enhancements, and partnerships, the company has become the fastest-growing global connectivity solution in the hospitality industry. NextPax landmark accomplishments include: Winner of the prestigious Ame...
