Marriott International Notifies Guests of Property System Incident

Marriott | March 31, 2020

Marriott International announced that it is notifying some of its guests today of an incident involving a property system. The notice explains what occurred, the information involved, the measures taken by Marriott to investigate and address the issue, how Marriott is assisting guests, and steps guests can consider taking. Hotels operated and franchised under Marriott’s brands use an application to help provide services to guests at hotels. At the end of February 2020, the company identified that an unexpected amount of guest information may have been accessed using the login credentials of two employees at a franchise property. The comp...