budgeting & forecasting
Keeping Hospitality Human: The Importance of a Personal Touch in Hotel Technology Management
Jill Wilder | April 30, 2024
Technology providers that prioritize personal relationships and live-agent support in an age of automation are a valuable asset By Jill Wilder As renowned author Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” This sentiment is at the core of what most hoteliers strive to achieve for guests during their stays, with a keen focus on guest satisfaction remaining an essential element of any successful property’s operations. However, with technology’s growing role in hospitality optimization, the companies providing systems and solutions...
The Peabody Getting Its Ducks in a Row via NEW Financial Budgeting & Forecasting Solution
Aptech Computer Systems, Inc. | August 30, 2023
PITTSBURGH, August 30, 2023 — Known as “The South’s Grand Hotel, The Peabody Memphis, a Forbes Four-Star and AAA Four-Diamond rated property, is an icon in Tennessee. Listed on the National Register of Historic Places, the hotel is home to five resident Mallard ducks that march daily through its lobby following their Duckmaster. Operating a property of this stature takes precision and hospitality excellence – especially when it comes to financial matters. For the last 20 years, The Peabody has relied on Aptech to automate its enterprise accounting processes. This month, the property will go live with Aptech’s budgeting and forecasti...