AI’s Flight Path: The Emergence of the Chief AI Officer (CAIO) in the Hotel and Airline Industries

Ivana Johnston | July 15, 2024

By Ivana Johnston The "Chief AI Officer"—or CAIO—is one of the hottest new job titles in the corporate circuit, and both the hotel and airline industries are embracing this role to stay competitive in the digital era. LinkedIn reports that the number of companies with a “Head of AI” position has more than tripled in the last five years. When IBM and Dell cut the ribbon for their Chief AI Officers last year, the race was on, and it wasn't long before Accenture, Arizona's renowned Mayo Clinic, and WPP heard the call and announced their very own CAIOs. In 2023, President Joe Biden pulled all the federal agencies into the AI race, ...