camelback resort
Travel Outlook’s Annette, The Virtual Hotel Agent™ Revolutionizes the Caller Experience at Camelback Resort
Travel Outlook The Premier Hotel Call Center | October 26, 2023
Travel Outlook's revolutionary technology is assisting Camelback Resort answer significant front desk call volume. SANTA FE, NEW MEXICO (October 2023): In every corner of industry, technology is helping companies break barriers and challenge convention. The hospitality industry is no exception, and conversational AI is making its mark, providing a new option for effective and consistent customer service. Many of the calls a hotel front desk receives are repetitive, simple requests, asking routine questions about check-out times, luggage handling, the breakfast location and hours, and general travel information. These types of questions...
Terry Bechtold Joins Camelback Resort as Vice President of Operations
Camelback Resort | October 18, 2023
TANNERSVILLE, Penn. – Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains, has named Terry Bechtold its new vice president of operations. In his new position, Bechtold will oversee and direct all resort departments, including its lodge, housekeeping, front desk, retail, Camelbeach and all recreational activities, including skiing, snowtubing, mountain coaster, summer tubing, ziplines and more. According to David Makarsky, managing director of Camelback Resort, Bechtold is an enthusiastic hospitality industry leader with more than three decades of industry experience. “We are thrilled to have Terry joi...
Camelback Resort Appoints Jameson Cesar as Vice President of Food & Beverage
Camelback Resort | June 6, 2023
TANNERSVILLE, Penn. – Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains, has named Jameson Cesar as vice president of food and beverage, supervising all operations of the resort’s 19 dining outlets – from food trucks to all-day casual to fine dining culinary concepts. Cesar’s 25 years of hospitality experience includes starting out as a dishwasher in Ocean City, N.J., at 13 years old to owning and creating multiple restaurant concepts to managing multiple dining outlets at prestigious resorts. “Jameson’s high energy and extensive, successful leadership experiences in team building and overse...
KSL Resorts Appoints David Makarsky as Managing Director for Camelback Resort
Camelback Resort | March 7, 2023
TANNERSVILLE, Penn. – Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains managed by KSL Resorts, has named David Makarsky its new managing director. In his new position, Makarsky takes over all management for the 560-acre resort – an expansive retreat offering a full range of indoor and outdoor activities and adventures from world class skiing to Pennsylvania’s largest outdoor waterpark. According to Kit Pappas, vice president for KSL Resorts, Makarsky is a seasoned hospitality industry executive with a vast range of industry experience and is well equipped for his new role. “David is a true lea...
Camelback Resort Appoints Theresa Lutz as Vice President of Marketing
Camelback Resort | August 31, 2022
TANNERSVILLE, Penn. – Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains, has announced a key addition to its leadership team: Theresa Lutz as vice president of marketing. According to Kit Pappas, managing director of Camelback Resort, Lutz is a marketing industry expert who brings a wealth of expertise to the 560-acre, destination resort. “We are thrilled to have Terri join our team as we strive to elevate the multiple seasonal adventure experiences at our resort – a recreational destination and activity hub which has completed its first phase of a comprehensive transformation,” Pappas said. “...
Camelback Resort Appoints Gaman Guadagni as Vice President of Operations
Camelback Resort | October 28, 2020
TANNERSVILLE, Penn. – With over 13 years of innovative hospitality experience including property and business management positions at prestigious resorts throughout the U.S., Gaman Guadagni has been appointed vice president of operations at Camelback Resort, a KSL Resort nestled in the Pocono Mountains, Penn. Guadagni’s appointment includes supervising all operations (excluding food and beverage and the resort’s arcade) connected with Camelback Lodge, an eight-story modern mountain hotel with 453 guest suites. In addition, he helms the running of Pennsylvania’s biggest outdoor waterpark, Camelbeach, the resort’s year-round Aquato...
Camelback Resort Appoints Francis Xavier Lake III as Vice President of Food & Beverage
Camelback Resort | September 10, 2020
TANNERSVILLE, Penn. – With over 20 years of corporate operations managerial experience in the hospitality industry, Francis Xavier Lake III has been appointed the vice president of food and beverage at Camelback Resort, a KSL Resort nestled in the Pocono Mountains, Penn. Lake will helm the culinary operations team – revamping the array of Camelback Resort dining venues including thematic positioning, menu development, procurement and staff needs. His experience in restaurant operations includes, most recently, serving as senior director of restaurants and bars for Diplomat Beach Resort – Curio Collection, based in Hollywood, Florida,...
Camelback Resort Owners to Develop The Kartrite Hotel & Indoor Waterpark on Resorts World Catskills Campus
The Kartrite Hotel & Indoor Waterpark | January 16, 2018
MONTICELLO, N.Y.--January 16, 2018--Ken Ellis and Arthur Berry III, co-owners of the Poconos' premier adventure destination, Camelback Resort, have announced their next widely anticipated project. The Kartrite Hotel & Indoor Waterpark is being built on the Resorts World Catskills campus located in the Town of Thompson, N.Y. Set to open in early 2019, The Kartrite will feature two acres of exhilarating four-season indoor waterpark space and a luxury hotel with 324 exquisitely designed guest suites. Ellis and Berry are recognized nationally as the innovators behind the award-winning Camelback Lodge & Aquatopia Indoor Waterpark loc...