CDP
Cendyn Doubles Down on the Future of CRM With Strategic Acquisition of PUSHTech
Cendyn | October 10, 2023
Barcelona, Spain, 10 October 2023 – Cendyn, a catalyst for digital transformation in the hospitality industry, is thrilled to announce its strategic acquisition of PUSHTech, a pioneering force in hotel Customer Relationship Management (CRM) services and marketing automation technology. This milestone solidifies Cendyn's commitment to investing in the future of CRM by doubling down investment in innovation, customer-centric solutions, and the empowerment of hoteliers to optimize revenue streams through advanced CRM strategies. PUSHTech is a cloud-based Customer Data Platform (CDP) and CRM platform that offers an integrated solution for the...
Okura Nikko Hotel Management Partners With Ireckonu to Implement a Global Digital Guest Experience Strategy
Ireckonu | June 22, 2023
The Luxury Hotel Management group adopts Ireckonu’s entire product suite to drive customer engagement in over 70 hotels worldwide AMSTERDAM, THE NETHERLANDS, 21 June 2023 – Ireckonu, the industry leader in Hospitality Middleware, CDP and digital guest relationship systems integration, today announced its partnership with Okura Nikko Hotel Management Co., Ltd (ONHM). Ireckonu will work with the Tokyo-based luxury hotel firm to centralize all guest data among their entire property portfolio to create an accessible and actionable Customer Data Platform (CDP). The firm manages three hotel groups; Okura Hotels & Resort, Nikko Ho...
Hawaii’s Turtle Bay Unlocks Customer Data for New, Holistic Marketing Strategy
Hapi | February 7, 2023
Turtle Bay turned to Hapi and Salesforce to better understand its guests and develop relationships with them through personalized, omnichannel outreach. In 2018, Blackstone Group purchased the Turtle Bay Resort on the North Shore of Oahu with big plans for a new, five-star Hawaii destination. The midmarket hotel wasn’t the main draw, instead, it was all about location, location, location – Turtle Bay sits on prime seaside real estate in a surfing mecca, with five miles of beachfront and 20 miles of trails. “It’s arguably the best piece of dirt in Hawaii,” says Robert Marusi, who has been serving as Chief Commercial Officer of ...
Cendyn Announces the Launch of the Cendyn Hospitality Cloud for Hoteliers Looking to Drive Direct Bookings
Cendyn | April 5, 2022
The first applications available on the Cendyn Hospitality Cloud are Starling customer data platform (CDP) and Cendyn’s website content management system (CMS) Tuesday, April 5, 2022 – Boca Raton, FL – Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce the launch of the new Cendyn Hospitality Cloud, including the release of the platform’s first applications, an industry-leading website content management system (CMS) powered by Cendyn’s customer data platform (CDP), Starling. At a time when hoteliers must do more with less, hotels are embracing rapid digitization and automation of...
Cendyn Announces Next-Generation Customer Data Platform, Starling
Cendyn | November 19, 2020
BOCA RATON, Fla., Nov. 19, 2020 – Today, Cendyn announces Starling, Cendyn’s next-generation customer data platform (CDP). Starling unites, transforms, cleanses, and enriches millions of data points from all your technology solutions, giving you the ability to take control of your data and keep guests at the heart of what you do. As a CDP, Starling integrates your systems, so they communicate with each other simultaneously, creating limitless possibilities to activate your data and provide personalization at every touchpoint of the guest’s journey. Building on Cendyn’s extensive library of existing data integrations, Starling’s o...
