cendyn
Chattanooga Ranks in the Top Five of Secondary Markets for the First Time in 2024
Cendyn | October 10, 2024
Cendyn reports Las Vegas leads the top 25 markets, making this the eighth consecutive month it has been in the top five AUSTIN, Texas— Oct. 10, 2024 — Cendyn’s Sales Intelligence platform, previously known as Knowland, shares its monthly data findings for hoteliers to gain insight into the top locations selected by today’s meeting planners. Cendyn reports that Las Vegas ranked first in the top 25 markets with 34.2 percent year-over-year (YoY) growth, positioning it in the top five markets for eight consecutive months; however, Chattanooga, Tenn. ranked in the top five secondary markets for the first time, coming in second with 62.7 p...
Cendyn Acquires Knowland and Announces Private Equity Partner Haveli Investments
Cendyn | October 1, 2024
Integrated hospitality solutions leader dives deeper into group sales, meetings, and events in its latest acquisition supported by its investors, including Haveli Investments Austin, Texas, USA – 1 October 2024: Cendyn, a global hospitality cloud-based technology company, has acquired Knowland, the US-based leader in data-as-a-service intelligence on meetings and events for hospitality. The strategic acquisition presents an opportunity to enhance sales prospecting by yielding greater bookings in the MICE (meetings, incentives, conferences, and events) space. Knowland’s platform includes extensive market intelligence data on meetings ...
Cendyn Hosts Exclusive Webinar: Email Marketing Tactics for a Successful Holiday Season
Cendyn | September 19, 2024
Boca Raton, Florida – 19 September 2024: As the critical Black Friday and Cyber Monday sales periods approach, hotels must prepare and elevate their email marketing strategies to stand out and drive bookings. Cendyn invites you to a comprehensive webinar designed to equip hoteliers with the tools and knowledge needed for Q4 success. On September 26th, 2024, Haydee Fernandez, Cendyn’s Associate Director of Customer Benchmarking & Recommendations, will lead an insightful session focusing on optimizing email marketing campaigns during the busiest shopping season of the year. Key Takeaways Include: IP and domain performance and r...
It’s ‘No Dough’ for Third-Party Cookies, According to Latest Google Announcement
Cendyn | September 18, 2024
Will hospitality face another Google challenge now that the search engine has changed its approach to eliminating third-party cookies? Having said they would end the use of third-party cookies in the Chrome browser for the past four years, Google has now retracted this plan. Instead they’ve chosen a softer option by putting the onus on the consumer to opt-out. What’s the change? Following in the footsteps of Apple’s AppTrackingTransparency (ATT) on its Safari browser, Chrome now lets consumers choose if they wish to allow third-party cookies to track them. This announcement comes as no surprise since Google has been delaying a...
Cendyn Names Jeffrey A. Cross New Chief Financial Officer
Cendyn | August 22, 2024
Senior Finance and Operations Executive with a proven ability to drive revenue growth set to enhance Cendyn’s fiscal position. Boca Raton, Florida – August 22, 2024: Cendyn, a global integrated hotel technology and services company, is excited to announce the appointment of Jeffrey A. Cross as Chief Financial Officer. As the Chief Financial Officer (CFO) Jeff will play a pivotal role in steering the financial strategy and operations of the company. As a key member of the executive team, Jeff will oversee financial planning, risk management, and reporting to ensure the company’s financial health by managing budgets, forecasting fu...
Top Three Reasons a Hotel-Specific CRM Outshines Generic Solutions
Cendyn | August 13, 2024
By Carlos Moncho Experience is everything in hotels today. And a Customer Relationship Management (CRM) system designed for hospitality has the power to make hotels stand out from the crowd. Positive guest interactions are the starting point for long-term loyalty and stand-out experiences. Good experiences lead to great reviews, and a progressive cycle of bookings and enthusiasm for your brand. The right hospitality CRM serves as the nerve center of your hotel, enabling you to streamline operations, cultivate long-term guest relationships, and centrally manage guest interactions throughout the hotel, including at dining, spa and leisu...
The European Accessibility Act: What Hoteliers Need to Know
Cendyn | July 8, 2024
As the hospitality industry continues to evolve, it is crucial for hospitality businesses to stay head of the latest legislation impacting their operations. One critical law that all hoteliers should be aware of is the European Accessibility Act (EAA). The EAA is a landmark EU directive that establishes common accessibility requirements for a wide range of products and services. With full enforcement coming in 2025, now is the time for hoteliers to understand the EAA’s implications, as well as take steps to ensure compliance. Here’s an overview of the most important considerations facing the hospitality industry in the wake of the E...
Cendyn and Glowing Integration Redefines Omnichannel Messaging for Hotels
Cendyn | June 25, 2024
Cendyn CRM integration with Glowing offers connectivity to all messaging platforms with personalized messaging and AI-generated recommendations that synchronize to the master guest profile Boca Raton, Florida – 25 June 2024: Cendyn, a global integrated hotel technology and services company, has partnered with Glowing,a provider of omnichannel messaging solutions, to help hoteliers facilitate more meaningful conversations with their guests. This collaboration aims to transform how hoteliers communicate by providing an integrated system to manage communication across various channels, including WeChat, Line, WhatsApp, Telegram, Messenger...
