certified guest service property
Atmosphere Kanifushi Maldives Earns AHLEI’s Certified Guest Service Property Designation
the American Hotel & Lodging Educational Institute (AHLEI) | December 10, 2015
Orlando, Florida, December 2015 — The American Hotel & Lodging Educational Institute (AHLEI) has awarded Atmosphere Kanifushi Maldives the Certified Guest Service Property designation. To earn this distinction, the property trained employees with AHLEI's Guest Service Gold®, with 80 employees earning the Certified Guest Service Professional (CGSP®). Atmosphere Kanifushi Maldives is the first property in Maldives, an island nation in the Indian Ocean, to earn the title of Certified Guest Service Property. Tourism is the country's leading industry, so earning this designation provides the resort, which opened in Dece...
Navy Lodge Everett First Navy Lodging Operation to Earn Certified Guest Service Property Designation
the American Hotel & Lodging Educational Institute (AHLEI) | September 29, 2015
Orlando, Florida, September 2015—The American Hotel & Lodging Educational Institute (AHLEI) has awarded Navy Lodge Everett with the designation of Certified Guest Service Property. It is the first Navy lodging operation to earn this title, which is presented to properties that train their employees using AHLEI's Guest Service Gold® program and certify all guest-facing staff as Certified Guest Service Professionals (CGSP®). Fifteen associates earned the individual certification after completing the paper-based Guest Service Gold® training. "Our goal was to learn more about guest service skills and to provide memorab...
Taylor’s Dining Room Earns Certified Guest Service Property Designation
the American Hotel & Lodging Educational Institute (AHLEI) | March 3, 2015
Orlando, Florida, March 2015—Taylor's Dining Room, a student-staffed restaurant and experiential learning lab at Oklahoma State University's School of Hotel & Restaurant Administration, has earned the designation of Certified Guest Service Property from the American Hotel & Lodging Educational Institute (AHLEI). They are the first collegiate property to achieve this designation. To earn the title, the students working at the restaurant completed AHLEI's Guest Service Gold® training and earned the Certified Guest Service Professional (CGSP®) designation. Latoya Gibbs, who teaches the Service Management in Hospitality Operatio...
