certified hotel administrator
IBC Partners with AHLEI to Bring Certification Programs to Its Independent Hotel Members
the American Hotel & Lodging Educational Institute (AHLEI) | February 20, 2018
Certification improves a property's profitability, guest satisfaction, and employee retention and it makes that property stand out as a preferred choice for travelers Phoenix (February 20, 2018) – Studies show that education and training leads to higher employee retention and guest satisfaction. As such, IBC Hospitality Technologies has partnered with the American Hotel & Lodging Educational Institute (the long-time training and education arm of the American Hotel & Lodging Assn.) to provide IBC members with hospitality industry certification resources. As an IBC member, independent hoteliers can purchase online study mate...
AHLEI’s Revised Certified Hotel Administrator (CHA®) Offers Modular, Online Content
The American Hotel & Lodging Educational Institute (AHLEI) | November 21, 2016
Orlando, Florida, November 2016—The American Hotel & Lodging Educational Institute (AHLEI) has developed new preparation and exam materials for the Certified Hotel Administrator (CHA®). The CHA® is the most prestigious certification available for hotel general managers and hospitality executives. The revised review resources are offered entirely online, with study guide materials available for download in PDF or ePub formats. The program is accessible for online viewing or can be reviewed on the go by downloading the program content to a handheld mobile device, tablet or laptop for offline reading. All sections of the ...
Professional Development Leads to Gold Achievement for Good Nite Inn Properties
the American Hotel & Lodging Educational Institute (AHLEI) | April 25, 2016
Orlando, Florida, April 2016—California-based Good Nite Inns has become only the third hotel brand to have all of its properties designated as Certified Guest Service Properties. To earn this distinction, the company's 12 properties trained employees with the American Hotel & Lodging Educational Institute's Guest Service Gold® program. All of the brand's associates have earned the Certified Guest Service Professional (CGSP®) designation, earning each hotel the designation of Certified Guest Service Property. "Being able to say 'I'm certified!' gives our associates confidence and empowers them to make decisions that sat...
