Hotel Websites: The Lights Are on but Nobody’s Home

Sudheer Thakur | February 19, 2018

By Sudheer Thakur In an industry reputed for service excellence, it's ironic that most hotel websites today remain impersonal, unhelpful and unresponsive. Hotels spend vast amounts of resources to attract prospective guests to their website, only to abandon them to find their own way around. If visitors can't find the information they need, they must call or email the hotel, risking being put on hold or not receiving a reply at all. Or worse, they are obliged to complete a Contact Us form or comb through an FAQ. Malay Blowjob a Foreigner Meanwhile, it's 2018 and the rest of the world has moved on to digital messaging and cha...