chief information officer
DO’s and DON’Ts of Selling Tech to Hotels
Terence Ronson | April 29, 2024
By Terence Ronson INTRODUCTION This DOCUMENT outlines challenges CIOs and CTOs face when approached by tech vendors, highlighting communication issues that lead to frustration. It provides DOs and DON’Ts to help tech sellers effectively engage with decision-makers. This advice is backed by Martin's 35 years of International experience, where he managed tech deployment across hotels in the APAC region. His insights are valuable for vendors aiming to successfully market to the hospitality industry, emphasizing best practices for positively impacting guest experiences through technology. These do’s and don’ts are by no means an exhaus...
Montage International Appoints Peter Chambers as Executive Vice President, Chief Information Officer
Montage International | March 19, 2024
ORANGE COUNTY, CALIF. (March 19, 2024) – Montage International has announced the appointment of Peter Chambers as executive vice president, chief information officer. An accomplished technology and hospitality executive, with more than three decades of experience and a track record of success at building and managing teams globally, Chambers will now oversee and execute the technology strategy for all of Montage International, including corporate office operations and the growing portfolios of Montage Hotels & Resorts and Pendry Hotels & Resorts. “With his impressive global experience and expertise, I’m delighted to have ...
Sonesta Appoints Jeff Knowlton as Chief Information Officer
Sonesta | July 31, 2023
NEWTON, Mass., July 31, 2023 -- Sonesta International Hotels Corporation (Sonesta), the 8th largest hotel company in the U.S., today announced the appointment of Jeff Knowlton as Chief Information Officer. "We welcome Jeff to Sonesta and look forward to leveraging his 25 years of experience leading IT teams and successfully implementing strategic initiatives within the hospitality industry," said John Murray, President and CEO at Sonesta. "As an accomplished technology executive, Jeff has the comprehensive experience that we believe will fuel Sonesta's growth and drive innovation in our business." Mr. Knowlton most recently served...
Hyatt Names Eben Hewitt Chief Information Officer
Hyatt Hotels Corporation | July 18, 2022
CHICAGO (July 18, 2022) – Hyatt Hotels Corporation (NYSE: H) today announced the appointment of Eben Hewitt as Hyatt’s Chief Information Officer, effective July 18. Hewitt will oversee Technology, Enterprise Applications and Cybersecurity for Hyatt. He will report to Mark Vondrasek, Hyatt’s Chief Commercial Officer. “Eben’s tenacity and drive will bring a fresh perspective to Hyatt and play a critical role in scaling our IT platform to grow and diversify our brand and guest offerings,” said Vondrasek. “Our guest-centered IT is grounded in active listening to the needs of our guests, colleagues and owners, and designed to en...
WTS International Appoints John Edwards as Chief Information Officer
WTS International | December 2, 2021
ROCKVILLE, Maryland (Dec. 2, 2021) – WTS International, a portfolio company of private equity firm CI Capital Partners and a global provider of hospitality and amenity services for commercial, residential and hotel properties, today announced the appointment of hospitality veteran John Edwards as Chief Information Officer, reporting to Barry Goldstein, WTS Chief Executive Officer. Bringing over 24 years of technology experience, Edwards will be responsible for leading IT strategy and project management and delivery in addition to overseeing the reliability and security of all IT systems and infrastructure across fitness, spa and conferen...
Outrigger Hospitality Group Names Henry Schwartz as VP and Chief Information Officer
Outrigger Hotels | July 18, 2019
HONOLULU, HAWAII – Outrigger Hospitality Group has named Henry Schwartz vice president and chief information officer. Schwartz provides vision and leadership in developing and implementing global Information Technology (IT) strategies, initiatives, capabilities, policies, procedures and organization to support Outrigger’s goals and direction. Schwartz comes to Outrigger from KSL Resorts where he assisted and helped plan numerous IT projects in conjunction with Outrigger’s IT team over the past two years. With more than 20 years at KSL Resorts, Schwartz was most recently vice president of IT and prior, consulted with KSL on seven a...
Interstate Hotels & Resorts Names Andrew J. Arthurs Chief Information Officer
Interstate Hotels & Resorts | July 18, 2019
ARLINGTON, Va. – July 18, 2019 – Interstate Hotels & Resorts – the leading U.S.-based global hotel management company – announces the appointment of Andrew J. Arthurs as chief information officer. Arthurs is responsible for the design and delivery of innovative technical and business solutions to meet the diverse needs of the company and its worldwide hotel portfolio. “As part of Interstate’s continued evolution we are pleased to add Andrew to our executive team,” said Michael J. Deitemeyer, president and CEO of Interstate Hotels & Resorts. “His leadership in building IT teams and technology-enabled solutions suppor...
