chris whitlow
Helping Hotel Workers Manage Their Financial Stress
Chris Whitlow | March 26, 2018
By Chris Whitlow PwC reports that a third of the American workforce is stressed about their personal financial situation and they bring those frustrations to work. Additionally, the average wage for many employees in the hotel and travel-related industries is about $11 per hour, with many desk and service workers making less. This means that many hotel workers are stretching their paychecks each month to both cover bills and try to plan for their future. For hotel and hospitality employers, helping their employees better address their financial stresses can not only reduce turnover rates, but also foster a healthier workforce overall. W...
Why Improved Benefit Engagement Is the Key to Improving Hospitality Retention Rates
Chris Whitlow | October 12, 2017
By Chris Whitlow Many people might assume working in hospitality is less stressful than other industries. While hospitality employees may work in a luxurious environment, surrounded by happy families and individuals on vacation, their jobs can still be extremely stressful. In addition to meeting their managers' high expectations, working long and sometimes non-traditional shifts, and the never-ending needs of new customers every day, hospitality employees are also expected to be helpful, pleasant and friendly to each customer they encounter. This work-related stress is in addition to whatever issues hospitality employees may have going ...
