cloud based pms
What Hoteliers Need to Know About Cloud-Based Technology and PMS
Warren Dehan | October 5, 2021
Four simple truths will enable hotel and resort operators to assess the right cloud-based property-management system for their single or multi-property enterprise By Warren Dehan Hotels are turning to technology to improve efficiency at a time when they are short staffed, but technology alone can’t improve operations or help boost revenue without a clear plan and measured research into the technology solution that actually meets their needs. Hoteliers across the hotel industry are considering investing in cloud-based property-management systems to increase mobility property wide and better manage operations, but many hotels still donâ...
Silver Sponsor Maestro PMS Attends HITEC Virtually; Remodels Its Booth to Serve as a Demo Scheduling, Mobile Device Charging, and Refreshment Hub
Maestro PMS | September 21, 2021
Hospitality’s leading provider of Web Browser based cloud and on-premises property-management systems has elected to be available virtually at their booth during HITEC show hours with attendees able to schedule real-time meetings and demos via QR Codes available in Booth 3211 Markham, Ontario — September 21, 2021 — With Canada’s border still closed, Maestro PMS will be present virtually at HITEC Dallas 2021, to be held September 27 to 30 at the Kay Bailey Hutchison Convention Center. In the spirit of hospitality, the trusted long-time provider of Web-browser based cloud and on-premises property-management systems will open its expans...
Visual Matrix Adds Staff Productivity Tracking and Guest Texting Features to All-in-one PMS Solution
Visual Matrix | May 11, 2021
Innovator of cloud-based PMS technology provides labor resource-strapped hoteliers with advanced tools needed to effortlessly adapt to the uptick in guest bookings. Â RICHARDSON, TX - May 11, 2021 - Visual Matrix, an industry-leading hotel property management software providing an all-in-one PMS, today announces the integration of hotel housekeeping productivity tracking and guest texting functionalities into its PMS platform. Now in addition to providing unique opportunities to increase hotel revenue and boost profits, Visual Matrix ensures that hoteliers operating with reduced staff can improve efficiency and responsiveness to accommod...
5 Common Mistakes of Hotel Guest Review Management
Hotelogix | May 2, 2019
Hotel review websites like TripAdvisor and Yelp, today, control your bookings in more ways than one. Apart from showing prospective bookers the option of looking at accommodations based on their ratings, they also heavily influence their buying decisions. Reviews on hotels are one of the primary factors that guests today consider before going ahead with their reservations and it is wise not to treat this lightly. Stats suggest that 96% of TripAdvisor users consider reviews important when planning trips and booking hotels. Considering how dependent the new-age traveler is on hotel review sites, this is a vast majority of your audience. W...
Santi Mandala Villa & Spa in Bali Adopts Hotelogix to Automate Operations
Hotelogix | April 25, 2019
Hotelogix, a leader in cloud-based Property Management Systems has announced that it has been selected as the preferred technology partner by Santi Mandala Villa & Spa in Bali. With Hotelogix cloud PMS in place, the management at this exotic property aims to automate its entire operations. Spread across 3.5 hectares of a tropical hideaway in Southern part of Ubud, Santi Mandala Villa offers a luxurious stay to its patrons with 27 well-appointed Balinese-style villas. In Bali, this is the only property that offers floating villa. During their stay, guests can also learn Balinese cuisine and dance. This place is one of the most popular d...
How Can Competition Benchmarking Help You Grow Your Hotel Business
Hotelogix | April 16, 2019
Understand what guests are talking about them Keep a track of their hotel online reputation on various review sites and hotel booking portals. See what guests are talking about them. Compare the same with the kind of reviews you have garnered. If guests have good things to say about the food or any other amenities, try to make changes if you find yourself lagging in those areas. Remember that guest reviews are an excellent source to help you understand your competition's performance. Try to know their marketing activities For this, you need to sign-up for their emails. It will help you understand how they communicate with their guests w...
5 Major Guest Complaints That a Cloud PMS Can Resolve
Hotelogix | April 5, 2019
Today's hotel guests are more aware and informed than ever before. They know their rights and will not settle for anything less than what they expect from a hotel. Most importantly, they also know how and when to vent their displeasure, if not served properly. In this context, small and independent hotels need to be a little more cautious while handling guest complaints. Because bad or negative guest reviews can really break a small and independent hotel's brand reputation. That's why they need to go the extra mile to offer a timely solution to guest complaints to earn their trust and loyalty. During their stay at hotels, guests complai...
One Simple Word to Overcome These 6 Hotel Operational Bottlenecks
Hotelogix | March 25, 2019
Hospitality professionals are often under immense pressure when it comes to standing their ground and saying 'no'. For some reason, the industry has become synonymous with accommodating any and all requests and practices, almost inclining towards powerlessness! But your hotel's growth depends just as much on going against the norm and saying 'no', as it does on saying 'sure!'. It might sound counterintuitive but when you really think about it, being a 'yes, please' person can result in a lot of internal stress and external chaos. In an industry where saying 'yes' equals good service, you owe it to yourself, your staff and your business ...