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Using Coffee to Illustrate the Concept of Hyper-Regionality

Larry Mogelonsky | August 29, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Although this article pertains to only coffee, the concepts presented apply to nearly all types of cuisine and F&B presentations. In today's world where Starbucks and McCafé are considered the baseline for what's tolerable, any café or hotel that wants to make an impression through its coffee service must exceed these two franchised products which, for our purposes, are where the current expectation is. Thus, success requires two key elements – superior quality and diversity of menu. As an example of how this works, suppose the nearest franchised coffeehouse ...

Enhancing Your Coffee Service With Ten Tips

Larry Mogelonsky | July 11, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) One of the most important elements of a modern hotel property is its coffee service, both within the guestroom and at any restaurant outlet. Given this beverage's significance in everyday life, it's a definite no-no for a hotel that cuts corners in its procurement and preparation of this brown elixir. Hardly a drug, though, coffee is not only big business but an aspect of our culture that continues to evolve. To witness this evolution, look no further than guests' expectations for a property's in-room coffee and tea service. Within the past decade, we've seen a migration from metal ...

Ten Steps to Revitalizing Your Coffee Experience

Larry Mogelonsky | March 21, 2018

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) We all love caffeine and coffee happens to be among the most components in your F&B arsenal. Let's start by recapping what should you already know or have gone through with your team prior to starting to think about this ten-step process. Firstly, you've reviewed your brew and you're convinced it is a contender to of note to guests as well as locals. Next, you've done your best to include a great decaf companion. And lastly, you're offering, at a minimum, espresso, cappuccino and lattes to flesh out your menu beyond mere percolated beans. Now, how do you lever this into creating...

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