communication platform
Challenges Faced by Hospitality Organizations in Overcoming Communication Silos
Jaime McMahon | April 11, 2024
By Jaime McMahon In the fast-paced environment of the global hospitality industry, various teams must work together to deliver exceptional customer service. When departments in hotels, restaurants, casinos, and similar organizations are aligned, they share information and address potential issues promptly, but when they work alone, customer satisfaction inevitably suffers. Unfortunately, instead of sharing information and collaborating freely with other teams in their hospitality organization, many teams store data behind closed walls, which can create communication silos. A recent PwC survey finds that 55% of organizations have teams w...
HCN’s Next-Generation In-Room Tablet With Modern UI Is Boosting Revenue, Engagement and Loyalty
The Hotel Communication Network (HCN) | April 4, 2023
NEW cloud-based, two-way communication platform will extend to guests’ mobile phones; Solution offers language translation on the fly and can easily replace all in-room equipment Ottawa, Ontario – April 4, 2023 – More people are working and learning from home than ever before, and as such they have become dependent on tablet computers to engage with the world and be entertained. Ready to travel, these #WorkFromAnywhere individuals expect tablets to be part of their journeys. Hotel Communication Network (HCN) has re-engineered its in-room Navigator tablets to give guests more control over how they experience the hotel and engage with...
Think Simplicity Releases Major Update to Communication Platform
Think Simplicity | July 20, 2022
Upgrades to hardware and software take hoteliers into the future through automated, ongoing delivery of innovative key features to cloud communication platform BONITA SPRINGS, Fla., July 20, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today it has completed a one-year project that replaced Think Simplicity hardware at each client location. The upgrade was performed to support back-end enhancements as well as an upgraded Client Web Portal (CWP) that includes new features and services while ensuring the device is ready for ongoing updat...
Think Simplicity Provides Cloud Communications Platform to the Watermark Hotel
Think Simplicity | April 27, 2022
New Virginia-based luxury residential suite hotel turns to Think Simplicity for its turnkey, versatile communication solution BONITA SPRINGS, Fla., April 27, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today that the Watermark Hotel in Tysons, Virginia selected Think Simplicity’s turnkey communication solution for its proven customer service and low monthly recurring costs. Think Simplicity provides cloud telecommunication innovations to help customers nationwide communicate freely and effortlessly, at a lower cost than tradition...
Historic Pinehurst Resort Successfully Deploys Beachy’s 5G Mobile POS Solution to Modernize F&B Operations Across Six Golf Courses
Beachy | February 10, 2022
The famed golf resort has seen an immediate impact on guest service levels and F&B revenue with the technology leader’s integrated tablet-based solution. Miramar Beach, Fla. (February 10, 2022) – Beachy, a leading provider of next-generation SaaS solutions and services for the country’s leading resorts, today announced that Pinehurst Resort has successfully deployed its innovative 5G-supported mobile point-of-sale (POS) solution. Leveraging a powerful 5G-enabled communication platform that integrates with the property’s existing POS software, Beachy’s new tablet-based solution ensures that Pinehurst can provide seamless food ...
Beekeeper Acquires Lua to Tackle Trillion-Dollar Opportunity in the Frontline Workforce Productivity and Collaboration Space
Beekeeper | March 23, 2021
Zurich/Copenhagen/Berlin/Oakland - March 23, 2021 - Beekeeper, the leading mobile workforce productivity and collaboration platform designed specifically for frontline workers, today announced the acquisition of Lua. The acquisition of this prime operational workflow platform underlines Beekeeper’s commitment to providing a full-stack mobile platform to enable frontline teams to operate more efficiently and effectively. Lua, with a presence in Denmark and the U.S., digitizes how work is coordinated and orchestrated across frontline teams. Beekeeper and Lua will use their combined expertise to digitize manual, paper-based processes to enable...
Beekeeper 2021 Webinar Series Leads With ‘Reality Check: Where Are We in the Recovery?’
Beekeeper | March 10, 2021
Industry experts from Hyatt Hotels, MOD Pizza, Morongo Casino Resort & Spa, and Beekeeper will share unique perspectives and actionable insights on how they expect to mitigate anticipated challenges this year Oakland, Calif. — March 10, 2021 — The world came to a standstill in 2020. With stay-at-home orders and closed borders, the hospitality industry found itself in unchartered territory. Hospitality was one of the industries most impacted by the pandemic, with many businesses closing their doors for the first time in history and millions of employees being furloughed. Where in the recovery process are hotels, restaurants, casino...
Communication Agility Is Key to MOHG’s Ability to Continue to Deliver Superior Service Amidst COVID-19
Andrada Paraschiv | July 30, 2020
Mandarin Oriental Hotel Group’s Group Director of Rooms and Quality Anja Luthje shares share how the Beekeeper employee communication platform is helping this iconic hotel chain to engage and motivate its colleagues on the road to re-opening By Andrada Paraschiv With the resurgence of COVID-19 cases in many parts of the world, hoteliers need to be more agile today than ever before. As newly crafted safety and operating protocols continue to evolve, hoteliers must react quickly to ensure that changes are carried out effectively by their frontline employees. In a recent webinar titled “Communicating for Agility,” Anja Luthje, Gr...
