communications
Cloud5 Experiences Strong First-Half Growth as Hospitality Industry Demand Continues
Cloud5 Communications | June 25, 2024
Chicago, IL — June 25, 2024, Cloud5 Communications, a leading provider of IT solutions and services for more than 5,000 hotels across the Americas, is pleased to announce it strong performance for the first half of 2024, welcoming nearly 100 new clients, beginning several high profile IT managed services projects, and completing 188 telecom and high-speed Internet installations at properties across North America. With a total of 10 new hotel brand logos added to its roster, Cloud5 credits its growth to both its award-winning reputation as well as the hospitality industry’s pent-up demand for IT services and solutions. “Now that...
5 Ways a Virtual Executive Assistant Can Help Hotel Executives
Kenzie Biggins | June 3, 2024
By Kenzie Biggins A hotel executive’s role is different almost every day. It’s that diversity that makes the position both exciting and challenging. From ensuring proper hotel operations and securing compliance to helping drive sales and overseeing events, the responsibility that comes with the job can, at times, be overwhelming no matter if the executive is managing a single property or group. Recently, we’ve seen an uptick in hotel executives interested in hiring a Virtual Executive Assistant (VEA) to help with such an intense workload. A VEA may not be for every hotel executive, but bringing one onboard is something to consider...
Percipia Launches New Hospitality Interface for Webex by Cisco
Percipia | June 27, 2023
Parallax available on Webex App Hub for advanced unified communications manageability CHICAGO, I.L. — June 27, 2023 — Percipia, a telephony and mobility solutions and services provider for the hospitality industry, announced it is expanding its partnership with Cisco by delivering Parallax, a hospitality interface gateway for unified communications, to the Webex platform. This integration for the hospitality market allows administrative call control where customers such as hotels can now deploy Webex extensions for calling in guest rooms with caller-ID upon check-in. “We are excited to be expanding our partnership with Cisco thro...
Sparkling Hill Resort Dazzles Guests Via Maestro PMS and PurpleCloud Technologies Integration
PurpleCloud Technologies | May 2, 2023
Joint solution brings transparency and better communication to housekeeping processes ATLANTA and MARKHAM, Ontario, May 2, 2023 — It’s difficult to imagine that anything could be more amazing than 3.5 million Swarovski crystals adorning the walls, ceilings, fireplaces and light fixtures at Sparkling Hill Resort & Spa in Vernon, British Columbia. Yet, communication between guests and staff at the European-style wellness retreat is shining even brighter, thanks to a recent integration partnership between Maestro PMS and PurpleCloud Technologies. When the privately-owned resort opened its doors in 2010, Maestro PMS was there to pow...
It’s Launch Day for Growth Advisors International Network – GAIN
Growth Advisors International Network - GAIN | November 10, 2022
A collective of seasoned C-level commercial, tech, investment and marketing executives, GAIN is set to drive growth for organizations in the travel, hospitality, and restaurant technology sector Phoenix, Arizona, 10 November 2022: Today marks the official launch of Growth Advisors International Network – GAIN, bringing together some of the world’s most experienced strategic leaders in the travel, hospitality and restaurant technology industry that work closely with organizations around the globe from tech-based startups to large enterprises and venture firms, to drive growth, industry impact and intelligent commercial expansion. Ide...
Hotel Internet Services Provides Advanced Hotel Operational Efficiency and Intersystem Connectivity With Ruckus IoT Suite
Hotel Internet Services, Inc. (HIS) | July 19, 2022
Leading connectivity solutions provider enables hotel businesses with cutting-edge network infrastructure capable of seamlessly supporting a multitude of IoT-based devices and services. CLEARWATER, Fla. — July 19, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the expansion of its industry-leading online-based services with the availability of the Ruckus IoT Suite. Showcased by HIS at this year’s HITEC in Orlando, the Ruckus IoT suite serves as an advanced solution able to ensure the seamless connectivity and device management that today’s...
AAHOA Announces Two New, Key Senior Leadership Positions to Help Propel the Association Forward
AAHOA | July 11, 2022
ATLANTA, Ga., July 11 – AAHOA, the nation’s largest hotel owners association, announced today the promotion of Heather Carnes to EVP, Communications, and Chief Strategy Officer, and the hiring of Phelps Hope as its new EVP, Operations, and Chief Development Officer. Following the announcement of Laura Lee Blake being named as AAHOA President & CEO in May 2022, these advancements further underscore the association’s aggressive and ambitious plans for the future, which include identifying and securing key leaders to carry out its strategic plan. Carnes has been a key member of the AAHOA team for three years and has dedicated nearl...
Rearranging the Communications Hierarchy in the Post-Pandemic
Larry and Adam Mogelonsky | March 23, 2022
By Larry and Adam Mogelonsky Now that Covid is waning, it is time for us to re-examine how to use communications media to our full advantage. Going all the way back to Marshall McLuhan’s ‘the medium is the message’ proclamation, we’ve known that the type of channel you use to talk with a guest will influence satisfaction and customer spend. But the preferred mediums change as society does, especially in the wake of the internet, smartphones and the pandemic, and you need to pivot accordingly to maximize revenues. To be fair, one of the more positive legacies of the pandemic has been the general acceptance of videoconferencing ...
