concierge operations
Adding More “Tech” to Tech-Savvy YOTEL Boston
ALICE | October 24, 2018
YOTEL Boston, a cutting-edge, tech-savvy hotel located in the innovative Boston Seaport district, has selected ALICE to enhance their internal communication, preventative maintenance, concierge operations, and guest engagement. This central Boston hotel is uncompromisingly designed for the guest experience, and is revolutionizing the traditional view of a luxury hotel stay by focusing on everything guests need, and nothing they don't. Through implementing ALICE, YOTEL Boston will create a seamless level of communication staff-to-staff, and guest-to-staff. ALICE is the hospitality industry's leading operations technology, connecting ever...
ALICE Provides The San Luis Resort the Technology Upgrade to Offer More Than ‘Just’ A Beach With Consistent and Reliable Service
ALICE | July 18, 2018
The San Luis Resort, which consists of three properties and Convention Center, has selected ALICE to enhance their internal communication, concierge operations, and guest engagement at their beachfront property. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. Last year, ALICE acquired concierge software provider GoConcierge to augment its technology and customer service offering. Prior to implementing ALICE, The San Luis Hotel communicated with radios and documented guest and internal requests manually. The hotel...
