contactless app
Porter, a New Contact-Free Food Ordering Technology, Launches in 10 U.S. Hotels
Porter | March 4, 2021
Company Aims to Disrupt Traditional Hospitality Model with Room Service via Smartphone LOS ANGELES, March 4, 2021 – A web-based technology called Porter is powering up a new digital era of food service at hotels, starting in Los Angeles but with its sights set on growth across the United States. Porter, an award-winning business transformation platform that fundamentally changes hospitality, is now operational at the H Hotel Los Angeles from the Curio Collection by Hilton, Homewood Suites by Hilton LAX and the Courtyard by Marriott Los Angeles LAX/Century Boulevard. Together with seven limited-service hotels near the company’s head...
Digital Tipping: Meet the Need for Speed by Avoiding the App Store
Doug Miles | February 16, 2021
Downloading an app to tip hotel staff is too inconvenient for guests on the go By Doug Miles Did you know “if people pay with a credit card, (workers) will be tipped more?” That’s what tipping expert Michael Lynn said in a recent article titled: “Tipping do’s and don’ts: When and how much to tip in every situation.” Lynn is a Burton M. Sack Professor in Food & Beverage Management at the Cornell University’s School of Hotel Administration, and he is a nationally recognized expert on tipping with 70+ research publications written on the topic. Did you also know that 25% of users abandon apps after a single use? Whi...
INTELITY Collaborates With the Leading Hotels of the World to Develop Custom Mobile App and Guest Experience Platform for Brand and Member Hotels
INTELITY | January 28, 2021
Los Angeles, CA - January 28, 2021 - INTELITY®, the developer of hospitality’s broadest guest experience platform, announced today a new collaboration with The Leading Hotels of the World (Leading Hotels). The relationship will launch the INTELITY platform worldwide with the future development of a Leading Hotels mobile app. The app will be customer-facing and specifically designed for Leaders Club loyalty members by catering to their needs at Leading Hotels’ more than 400 properties across 80 countries. The collaboration also includes preferred options for Leading Hotels’ members to partner with INTELITY for an app completely customi...
Branded Hotels: Who Has the Best Contactless App?
Sonya Taylor | October 19, 2020
Safety is still paramount for those that are traveling today and putting guests at ease is a top priority. So, of the major brands (Marriott, Hilton, IHG), Cogwheel Marketing did a little research on which brand the best contactless opportunities for guests. All three of the major brands offer some form of digital check-in, one thing they do all have in common is you must be a rewards member. Easy, all you have to do is sign up. Now that eligibility is out of the way, let’s get to the nitty-gritty. IHG App Contactless Options Offers Mobile check-in for all IHG branded hotels in the Americas effective November 1, 2020 Must be ...